12-17-2010 08:07 AM
I'm currently upgrading all the clients in my enviroment from 6.5.4 to 7.0.1. I have been successful and upgrading all other clients but one. I am getting prompted to select the OS. I have verified the server is Suse. Sles 9, and 64 bit. Does anyone know why NB is not picking up on the correct OS.
plux0061:/swrepository/STORAGE/nbu/nbu7/ESD_NB_7.0_CLIENTS_FA # ./install
Symantec Installation Script
Copyright 1993 - 2010 Symantec Corporation, All Rights Reserved.
Installing NetBackup Client Software
Do you wish to continue? [y,n] (y)
Do you want to install the NetBackup client software for this client? [y,n] (y)
OS Level Options
----------------
1. IBMpSeriesRedHat2.6
2. IBMpSeriesSuSE2.6
3. IBMzSeriesRedHat2.6
4. IBMzSeriesSuSE2.6
5. RedHat2.6
6. SuSE2.6.16
q To quit from this script
If your Operating System is a newer level than those listed,
choose the highest level.
Enter Choice [1 - 6] 6
This package will install Linux/SuSE2.6.16 client.
NetBackup client is currently at release level 6.5.4.
This package will install NetBackup client 7.0.
Detected an attempt to install incorrect platform and/or
operating system and version client binaries on plux0061.
A failure was detected running /swrepository/STORAGE/nbu/nbu7/ESD_NB_7.0_CLIENTS _FA/NBClients/anb/Clients/usr/openv/netbackup/client/Linux/SuSE2.6.16/cp_to_clie nt nbup1a plux0061bk
File /usr/openv/tmp/install_trace.745 contains a trace of this install.
That file can be deleted after you are sure the install was successful.
plux0061:/swrepository/STORAGE/nbu/nbu7/ESD_NB_7.0_CLIENTS_FA #
Solved! Go to Solution.
12-17-2010 10:51 AM
I'm sorry to say that SLES9 on x86 was dropped in NetBackup 7. SLES 9 is only supported on IA64, POWER and z/Architecture.
NetBackup (tm) 6.x Operating System Compatibility List (Updated December 10, 2010)
http://symantec.com/docs/TECH70729
(see page 36)
NetBackup (tm) 7 Operating System Compatibility List (Updated December 10, 2010)
http://symantec.com/docs/TECH76648
(see page 30)
You'll either need to keep the client at 6.x or update the O/S to SLES10 or SLES11.
I wish I had better news for you - sorry!
12-17-2010 09:02 AM
Please post ouput of the following on this client:
# uname -a
# cat /usr/openv/netbackup/bin/version
12-17-2010 10:51 AM
I'm sorry to say that SLES9 on x86 was dropped in NetBackup 7. SLES 9 is only supported on IA64, POWER and z/Architecture.
NetBackup (tm) 6.x Operating System Compatibility List (Updated December 10, 2010)
http://symantec.com/docs/TECH70729
(see page 36)
NetBackup (tm) 7 Operating System Compatibility List (Updated December 10, 2010)
http://symantec.com/docs/TECH76648
(see page 30)
You'll either need to keep the client at 6.x or update the O/S to SLES10 or SLES11.
I wish I had better news for you - sorry!
12-20-2010 09:54 AM
plux0061:/ # uname -a
Linux plux0061 2.6.5-7.322-smp #1 SMP Mon Feb 8 09:14:05 UTC 2010 x86_64 x86_64 x86_64 GNU/Linux
plux0061:/ #
plux0061:/ # cat /usr/openv/netbackup/bin/version
NetBackup-SuSE2.6 6.5.4