Snapshot could not be created with VMware method

Policy: VMWARE_DISQUE_SAN -- client: XX-XXXX-XXXXXX (virtual machine proxy: YY-YYYY-YYYYY.YY-YYYY.YYYYY) --
    Snapshot could not be created with VMware method

 

Hi Folks,

Why am i receiving that message every time i add a VM to my policy ? I dont support vmware, is there a problem with the vmware tools ? they are installed, a snapshot can be created from vmware console....

Do you have an idea ?

2 Replies

What is your VM transfer

What is your VM transfer method, and whatever this selected method is, does your VMware backup host have connectivity over that method to see the snapshots created by VMware?

ala, if you're transfer method is nbd then your VMware backup host must be able to communicate with the VM datastore via ethernet, or if you connect via fibre channel SAN, then your VMware backup host must be zoned and able to see the disk the vmdk is hosted on.

 

When you add a VM to a client Netbackup does a preliminary check to see if the VM can be looked up, and the backup host can communicate with the backend storage target.

Will the VM Guest

Will the VM Guest automatically appears in the > NBU management > Host properties > Clients ?