Socket Read Failed Error Code 23

Hi All,

Master Server OS : Windows Server 2008 R2 Ent

Client OS : Windows Server 2008 R2 Ent

Master NBU Version : 7.1.0.4

Client NBU Version : 7.1.0.1

 

I am getting an error while try to get the client properity from the Master.

I am able to do the below commands successfully from client

bpclntcmd -hn <master>
bpclntcmd -ip <master-IP>
bpclntcmd -pn
 
But from Master unable to execute the below command
 
bptestbpcd -client <client Host Name>
 
But i am able to do the telnet of 13782 & 1556 from master
 
Here i have attached the BPCD logs from client
7 Replies

Please show us output of

Please show us output of these commands on the master:

bptestbpcd -client <client-name> -verbose -debug
bpclntcmd -hn <client-name>
bpclntcmd -ip <client-IP>
 
If hosts file and/or DNS was modified recently, did you remember to refresh host cache on the master?
bpclntcmd -clear_host_cache
 
*** EDIT ***
We see connection attempts in bpcd log from IP address 10.9.82.67.
 

logconnections: BPCD ACCEPT FROM 10.9.82.67.62727 TO 10.10.195.20.1556 fd = 464

 
It seems that the client is unable to resolve this IP addresses to valid hostname that appears in its SERVER list.
 
Please show us output of the following on the client:
bpclntcmd -ip 10.9.82.67
bpclntcmd -self
bpclntcmd -pn

 

Highlighted

Hello Rajkumar,  The bpcd log

Hello Rajkumar,

 The bpcd log attached is with Verbose = 0 level can you please send the log with Verbose = 5 level.

 

thanks

Ashish

Please check do u enter the

Please check do u enter the hostname in host file ,Both Master and Client side

Hi All, Thanks for the

Hi All,

Thanks for the replay.

Below is the output from Master Server 

bptestbpcd -client <client-name> -verbose -debug
I have attached the output as file <<bptestbpcd.txt>>
 
C:\Program Files\VERITAS\NetBackup\bin>bpclntcmd.exe -hn debiel0120.nestle.com
host debiel0120.nestle.com: debiel0120.nestle.com at 10.10.195.20
aliases:     debiel0120.nestle.com     10.10.195.20
 
C:\Program Files\VERITAS\NetBackup\bin>bpclntcmd.exe -ip 10.10.195.20
host 10.10.195.20: 10.10.195.20 at 10.10.195.20
aliases:     10.10.195.20
 
I have refreshed host cache multiple times.
 
Outputs from CLient
 
C:\Program Files\VERITAS\NetBackup\bin>bpclntcmd -ip 10.9.82.67
host 10.9.82.67: 10.9.82.67 at 10.9.82.67
aliases:     10.9.82.67
 
C:\Program Files\VERITAS\NetBackup\bin>bpclntcmd -self
gethostname() returned: debiel0120.nestle.com
host debiel0120.nestle.com: DEBIEL0120.nestle.com at 10.10.195.20
aliases:     DEBIEL0120.nestle.com     10.10.195.20
 
C:\Program Files\VERITAS\NetBackup\bin>bpclntcmd -pn
expecting response from server debiem0001.nestle.com
10.10.195.20 debiel0120.nestle.com 10.10.195.20 58316
 
Also i have attached the BPCD log  with verbose level 5 from client
 

BPCD Log attachment missed

BPCD Log attachment missed attaching here

Are you using DNS or hosts

Are you using DNS or hosts files?

If DNS, it seems that reverse lookup is not enabled.

bpclntcmd -ip <IP-address> needs to work on the master as well as the client.

Add hosts entries on master and client until DNS reverse lookup can be sorted out.

On master: 
10.10.195.20   debiel0120.nestle.com  

On client: 
10.9.82.67   debiem0001.nestle.com

Refresh host cache once you have added hosts entries.

 

Hi All,   Thanks for the

Hi All,

 

Thanks for the update, Issue is with NBAC access, after resolving the NBAC issue now the backup is running fine.

 

Thnaks