07-20-2018 10:49 AM
Hello,
I inherited the backup server at my company. I was never involved in its installation or configuration and I was left with no documentation. To make things worse, I have never work with Solaris before and after a power outage, the backups stopped running. Here is the information I have:
The robotic library is up and running and connected via Fiber to the server. The Fiber interfaces are up and everything appears ok. However, the jobs cannot run and when I look at the robots it shows TLD(0), in the "Enabled" column it shows "No"
It appears that I cannot just 'force' the server to enable the drive and that there must be something wrong but I do not know where to look and see what the problem is. The robotic Path exists and it properly configured.
One thing I will say, I do not know if the problem could be with the tape backup unit as I am not sure how to test that.
Any help will be greatly appreciated as our backups have been down for two days now.
07-22-2018 11:39 PM
Can you show us output of /usr.openv/volmgr/bin/scan ?
If scan output shows robot and tape drives correctly (compare device paths with 'tpconfig -l'), you can test robot functionality with robtest. See this TN for details: https://www.veritas.com/support/en_US/article.100022873