07-17-2013 11:47 AM
Hello,
I am trying to install the solaris 7.1 client on a solaris client server for backup, I am getting the error message below
Installing PBX...
Please wait while installation is in progress...
Installation completed Successfully
Installation log located here: /var/tmp/installpbx-10500-071713143406.log
The pbx_exchange daemon is not currently running. It
must be started before NetBackup installation can be continued.
Aborting ...
A failure was detected running /var/strg/NetBackup_7.1_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/Solaris/Solaris9/cp_to_client nvo60wp mantrix.my.company.com /tmp/install_trace.10381
# more install_trace.10381
This package will install Solaris/Solaris9 client.
Installing PBX...
Please wait while installation is in progress...
Installation completed Successfully
Installation log located here: /var/tmp/installpbx-10500-071713143406.log
The pbx_exchange daemon is not currently running. It must be started before NetBackup installation can be continued. <<<<<<<<<<
Aborting ...
A failure was detected running /var/strg/NetBackup_7.1_CLIENTS/NBClients/anb/Cli
ents/usr/openv/netbackup/client/Solaris/Solaris9/cp_to_client nvo60wp mantrix.my.company.com /tmp/install_trace.10381
Master server is Linux running netbackup 7.5
Client server info
# uname -a
SunOS mantrix 5.9 Generic_112233-12 sun4u sparc SUNW,Sun-Fire-880
# uname -r
5.9
Thanks in advance!
Solved! Go to Solution.
07-31-2013 09:47 AM
Well, we're getting somewhere slowly.
ld.so.1: /opt/VRTSpbx/bin/pbx_exchange: fatal: libCrun.so.1: version `SUNW_1.4' not found (required by file /opt/VRTSpbx/bin/pbx_exchange)
Looks like you need to apply some Solaris patches to get PBX working before you worry about the NetBackup installation.
Here's the list from the 7.1 Release Notes:
111712-11 (or greater)
111722-04 (or greater)
112908-29 (or greater)
112874-31 (or greater)
122300-53
Unfortunately, I have to send you to Oracle to take care of THIS problem as Symantec doesn't have any of these patches.
Good luck!
07-17-2013 12:05 PM
Did you remember to use gtar to extract the installation files?
http://www.symantec.com/docs/TECH154080
Another possibility is that 'something else' may be using port 1556 (e.g. Oracle Listener).
Symantec has registered the use of port 1556 - anything else using this port should be changed.
07-17-2013 12:40 PM
Hi Marianne,
Thanks for your reply no I didn't remember to use gtar, I will try that. The files that I extracted I will delete and use the gtar.
Also, check the 1556 port.
Thanks again
07-18-2013 06:09 AM
Hi Marianne
The gtar command is in the /usr/sfw/bin directory do I have to use the command there? It didn't work in the directory where I want to extract the installation files.
# gtar ./SolarisSPARCtar -xvf NBU71_SUN.tar
gtar: not found
# gtar xvf ./SolarisSPARCtar -xvf NBU71_SUN.tar
gtar: not found
# ./SolarisSPARCtar gtar -xvf NBU71_SUN.tar
./SolarisSPARCtar: cannot execute
I want to extract the files in the var/strgg directory. how can I extract the files using the gtar command in that directory?
Also, I am getting this when I telnet the 1556 port
# telnet 1556
Trying 0.0.6.20...
telnet: Unable to connect to remote host: Connection timed out
Thanks
07-18-2013 06:21 AM
The gtar command is in the /usr/sfw/bin directory do I have to use the command there? It didn't work in the directory where I want to extract the installation files.
# gtar ./SolarisSPARCtar -xvf NBU71_SUN.tar
gtar: not found
The directory that holds the gtar executable is not in your $PATH i.e. it is not in any of the locations that the OS looks for executables.
Either:
***EDITTED to correct typo in path for option 2.***
07-18-2013 08:23 AM
Thanks Andy,
What sorry I'm not sure about what the exact syntax of the command (s)
# /usr/sfw/gtar ./SolarisSPARCtar -xvf NBU71_SUN.tar
/usr/sfw/gtar: not found
my current directory that is want to extract the files to is >>> /var/strgg
Thanks again!
07-18-2013 08:28 AM
Typo on my part /usr/sfw/bin/gtar - but you knew that didn't you?
07-18-2013 08:49 AM
The gtar command is in the /usr/sfw/bin
Try /usr/sfw/bin/gtar -xvf ./SolarisSPARCtar NBU71_SUN.tar
07-18-2013 10:13 AM
Andy, thanks
This worked >> # /usr/sfw/bin/gtar xvf NBU71_SUN.tar
However, I got a different error during the install
Unpacking SYMCnbclt package.
Checking for pre-existing SYMCnbclt package.
Installing SYMCnbclt package.
Installation of SYMCnbclt was successful.
More details regarding SYMCnbclt can be found in file
/tmp/install_cltpkg_trace.11850 on clientserver.
cp: cannot create /usr/openv/java/NB-Java.tar.gz: No such file or directory<<<<<<
Unable to copy file NB-Java.tar.gz.
Aborting ...
A failure was detected running /var/strg/NetBackup_7.1_CLIENTS/NBClients/anb/Clien
ts/usr/openv/netbackup/client/Solaris/Solaris9/cp_to_client nvo60wp my.company.com /tmp/install_trace.11775
File /usr/openv/tmp/install_trace.11775 contains a trace of this install.
That file can be deleted after you are sure the install was successful.
# cd
# cd /openv/tmp/install
/openv/tmp/install: does not exist
# cd /tmp
# more install_trace.11775
Unpacking SYMCnbclt package.
Checking for pre-existing SYMCnbclt package.
Installing SYMCnbclt package.
Installation of SYMCnbclt was successful.
More details regarding SYMCnbclt can be found in file
/tmp/install_cltpkg_trace.11850 on clientserver
cp: cannot create /usr/openv/java/NB-Java.tar.gz: No such file or directory<<<<<<<<<
Unable to copy file NB-Java.tar.gz.
Aborting ...
A failure was detected running /var/strg/NetBackup_7.1_CLIENTS/NBClients/anb/Clien
ts/usr/openv/netbackup/client/Solaris/Solaris9/cp_to_client nvo60wp my company.com /tmp/install_trace.11775
07-18-2013 10:43 AM
Marianne, Thank you! yes that did work.
I did get a different error during the install though, I posted it.
Update: Actually your command is different, let me try that command,
Thanks
07-18-2013 11:30 AM
Marianne thanks again,
I tried the command (below)
# /usr/sfw/bin/gtar -xvf ./SolarisSPARCtar NBU71_SUN.tar
I got this error message
/usr/sfw/bin/gtar: Hmm, this doesn't look like a tar archive
/usr/sfw/bin/gtar: Skipping to next file header
/usr/sfw/bin/gtar: NBU71_SUN.tar: Not found in archive
/usr/sfw/bin/gtar: Error exit delayed from previous errors
# /usr/sfw/bin/gtar -xvf ./SolarisSPARCtar NBU71_SUN.tar
/usr/sfw/bin/gtar: Hmm, this doesn't look like a tar archive
/usr/sfw/bin/gtar: Skipping to next file header
/usr/sfw/bin/gtar: NBU71_SUN.tar: Not found in archive
/usr/sfw/bin/gtar: Error exit delayed from previous errors
07-18-2013 11:38 AM
I'm concerned you may have an incomplete package. Does /var/strg/NetBackup_7.1_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/Solaris/Solaris9/NB-Java.tar.gz exist?
(DISCLAIMER: I am hopeful I gave you the correct path)
EDIT: With all due respect, do you know any Solaris sysadmins who might be able to help you?
07-18-2013 12:55 PM
Lets get back to basics!
For a Client installation, you need NetBackup_7.1_CLIENTS.tar.gz.
So, to uncompress and extract, you can do it all in on go:
gzcat NetBackup_7.1_CLIENTS.tar.gz | /usr/sfw/bin/gtar -xvf -
07-23-2013 10:43 AM
Thanks CRZ, Marianne,
We had the clients file on another server and I am now trying to use it. It's the 7.5 client version from the files below what command should I do to extact the Sun Solaris client?
NetBackup_7.5_CLIENTS NetBackup_7.5_CLIENTS.tar
What we usually use it just the two files below (they are extracted to make things simpler and I'm not the one who normally does that part)
SolarisSPARCtar NBU71_SUN.tar
Thanks
07-23-2013 11:03 AM
Please show us output of 'ls -l'.
If NetBackup_7.5_CLIENTS is a folder, then the files have already been extracted.
If you don't know if gtar was used to extract the files, then it is best to remove this folder and extract again with gtar:
# rm -r NetBackup_7.5_CLIENTS
# /usr/sfw/bin/gtar -xvf NetBackup_7.5_CLIENTS.tar
# cd NetBackup_7.5_CLIENTS
# ./install
07-24-2013 08:36 AM
Marianne,
I did the command however it got and error during the extract (see below)
Optom5c@clientserver # /usr/sfw/bin/gtar -xvf NetBackup_7.5_CLIENTS.tar
NetBackup_7.5_CLIENTS/
NetBackup_7.5_CLIENTS/NBClients/
NetBackup_7.5_CLIENTS/NBClients/catalog/
NetBackup_7.5_CLIENTS/NBClients/catalog/anb/
NetBackup_7.5_CLIENTS/NBClients/catalog/anb/client.inst
NetBackup_7.5_CLIENTS/NBClients/anb/
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/INTEL/
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/INTEL/FreeBSD6.0/
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/INTEL/FreeBSD6.0/client_config
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/INTEL/FreeBSD6.0/cp_to_client
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/INTEL/FreeBSD6.0/extract_java
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/INTEL/FreeBSD6.0/install_client
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/INTEL/FreeBSD6.0/ftp_to_client
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/INTEL/FreeBSD6.0/sftp_to_client
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/INTEL/FreeBSD6.0/ssh_to_client
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/INTEL/FreeBSD6.0/move_libs
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/INTEL/FreeBSD6.0/version
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/INTEL/FreeBSD6.0/PBX.tar.gz
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/INTEL/FreeBSD6.0/installpbx
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/INTEL/FreeBSD6.0/tar
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/INTEL/FreeBSD6.0/.sizes
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/INTEL/FreeBSD6.0/.sizes_client_bin
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/INTEL/FreeBSD6.0/client_bin.tar.gz
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/client_config
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/cp_to_client
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/extract_java
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/install_client
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/ftp_to_client
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/sftp_to_client
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/ssh_to_client
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/move_libs
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/version
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/PBX.tar.gz
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/installpbx
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/tar
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/nbj.conf
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/JRE.tar.gz
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/.sizes_JRE
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/.sizes_NB-Java
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/.sizes
NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/HP9000-800/HP-UX11.11/client_bin.tar.gz
/usr/sfw/bin/gtar: Unexpected EOF on archive file
/usr/sfw/bin/gtar: Error exit delayed from previous errors
It didn't fully complete the extract, I thinking it may be a space issue? not enough
, Thanks
Update: capacity is only 44% so it shouldn't be a space issue.
07-24-2013 08:45 AM
Unexpected EOF on archive file
Once again back to basics... Have you done a checksum on each one of the 3 downloads?
And again once you've merged them?
Details on the FileConnect download page.
README is this file on FileConnect: NetBackup-OpsCenter-7.5_Download_README.txt
07-30-2013 12:05 PM
I believe the new file (NBU75_SUN.tar.gz ) is good, however I am not back to getting the original error. (below)
There should be some way to just start (or install) the The pbx_exchange daemon
alpha@montjr1 # ./install
Symantec Installation Script
Copyright 1993 - 2011 Symantec Corporation, All Rights Reserved.
Installing NetBackup Client Software
Do you wish to continue? [y,n] (y) y
Do you want to install the NetBackup client software for this client? [y,n] (y) y
This package will install Solaris/Solaris9 client.
NetBackup client is currently at release level 7.5.
This package will install NetBackup client 7.5.
Enter the name of the NetBackup server : master server
Would you like to use "montjr1" as the configured
name of the NetBackup client? [y,n] (y) n
Enter the name of this NetBackup client : montjr1.mon.xxxx.xx
Terminating NetBackup and/or Media Manager processes.
Installing PBX...
Same version is already installed. Nothing to upgrade for package VRTSpbx
Installation log located here: /var/tmp/installpbx-28861-072813184902.log
The pbx_exchange daemon is not currently running. It
must be started before NetBackup installation can be continued.
Aborting ...
A failure was detected running /u03/strg/NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/Solaris/Solaris9/cp_to_client master server montjr1.mon.xxxx.xx /tmp/install_trace.28726
# more install_trace.28726
Symantec Installation Script
Copyright 1993 - 2011 Symantec Corporation, All Rights Reserved.
Installing NetBackup Client Software
Do you wish to continue? [y,n] (y) y
Do you want to install the NetBackup client software for this client? [y,n] (y)
y
This package will install Solaris/Solaris9 client.
NetBackup client is currently at release level 7.5.
This package will install NetBackup client 7.5.
Enter the name of the NetBackup server : master server
Would you like to use "montjr1" as the configured
name of the NetBackup client? [y,n] (y) n
Enter the name of this NetBackup client : montjr1.mon.xxxx.xx
Terminating NetBackup and/or Media Manager processes.
Installing PBX...
Same version is already installed. Nothing to upgrade for package VRTSpbx
Installation log located here: /var/tmp/installpbx-28861-072813184902.log
The pbx_exchange daemon is not currently running. It
must be started before NetBackup installation can be continued.
Aborting ...
A failure was detected running /u03/strg/NetBackup_7.5_CLIENTS/NBClients/anb/Cli
ents/usr/openv/netbackup/client/Solaris/Solaris9/cp_to_client master server montjr1.xxx
/tmp/install_trace.28726
07-30-2013 01:30 PM
Extract from my previous post:
Have you done a checksum on each one of the 3 downloads?
And again once you've merged them?
07-30-2013 02:15 PM
There should be some way to just start (or install) the The pbx_exchange daemon
There is. Try:
# /opt/VRTSpbx/bin/vxpbx_exchanged start
Does this work?
If it DOES work, can you try the installation again?
If it DOESN'T work, what error(s) are you getting?
Just for grins, could you give us output from ls -l on your unzipped NBU75_SUN.tar so we can make sure it's close to the right size?