Solaris install The pbx_exchange daemon issue

[nbustarter380]

Hello,

I am trying to install the solaris 7.1 client on a solaris client server for backup, I am getting the error message below

Installing PBX...

Please wait while installation is in progress...

Installation completed Successfully

Installation log located here: /var/tmp/installpbx-10500-071713143406.log

The pbx_exchange daemon is not currently running.  It  

must be started before NetBackup installation can be continued.

Aborting ...

A failure was detected running /var/strg/NetBackup_7.1_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/Solaris/Solaris9/cp_to_client nvo60wp mantrix.my.company.com /tmp/install_trace.10381

# more install_trace.10381

This package will install Solaris/Solaris9 client.

Installing PBX...

Please wait while installation is in progress...

Installation completed Successfully

Installation log located here: /var/tmp/installpbx-10500-071713143406.log

The pbx_exchange daemon is not currently running.  It must be started before NetBackup installation can be continued.    <<<<<<<<<<

Aborting ...

A failure was detected running /var/strg/NetBackup_7.1_CLIENTS/NBClients/anb/Cli

ents/usr/openv/netbackup/client/Solaris/Solaris9/cp_to_client nvo60wp mantrix.my.company.com /tmp/install_trace.10381

Master server is Linux running netbackup 7.5

Client server info

# uname -a

SunOS mantrix 5.9 Generic_112233-12 sun4u sparc SUNW,Sun-Fire-880

# uname -r

5.9

Thanks in advance!

[nbustarter380]

CRZ   Thanks,

I tried that command, however It didn’t work

Alpha@montjr1 # /opt/VRTSpbx/bin/vxpbx_exchanged start

ld.so.1: /opt/VRTSpbx/bin/pbx_exchange: fatal: libCrun.so.1: version `SUNW_1.4' not found (required by file /opt/VRTSpbx/bin/pbx_exchange)

Killed

Could not start PBX Exchange.

 [root@nbumaster1 software]# cd NBU75

[root@nbumaster1 NBU75]# ls

NBU75_AIX.tar.gz  NBU75_SUN.tar.gz  NBULinux  NetBackup_7.5_CLIENTS.tar

[root@nbumaster1 NBU75]#

We use  this >>>>  NBU75_SUN.tar.gz 

also

Alpha@montjr1 # tar -xvf NBU75_SUN.tar.gz

tar: directory checksum error

Alpha@montjr1 # cksum NBU75_SUN.tar.gz

3559096705      585065074       NBU75_SUN.tar.gz

Alpha@montjr1 #

[CRZ · Accepted solution]

Well, we're getting somewhere slowly. 

ld.so.1: /opt/VRTSpbx/bin/pbx_exchange: fatal: libCrun.so.1: version `SUNW_1.4' not found (required by file /opt/VRTSpbx/bin/pbx_exchange)

Looks like you need to apply some Solaris patches to get PBX working before you worry about the NetBackup installation.

Here's the list from the 7.1 Release Notes:

111712-11 (or greater)
111722-04 (or greater)
112908-29 (or greater)
112874-31 (or greater)
122300-53

Symantec 7.1 NetBackup Release Notes
 http://symantec.com/docs/DOC3643 (see pages 47-8)

Unfortunately, I have to send you to Oracle to take care of THIS problem as Symantec doesn't have any of these patches.

Good luck!

[nbustarter380]

Thanks Chris,

taking a look at those pgs 47-48 for Solaris (sparc) it appears the sun admin (or someone) should apply the following.

Solaris (SPARC)    9   verison of  VxFS 5.1SP1  and/or higher and verison VxVM 5.1SP1 and higher or both?   I'm not sure I assume the Solaris admin would know?

Thanks again

[nbustarter380]

Thanks  Marianne, Chris  and Andy for your replies.

Chris, the patches were not applied since the server is out of support and will be replaced

The Netbackup 6.5 client was installed without having the issue below

The pbx_exchange daemon is not currently running.  It must be started before NetBackup installation can be continued.    <<<<<<<<<<

Aborting ...

Alpha@montjr1 # /opt/VRTSpbx/bin/vxpbx_exchanged start

ld.so.1: /opt/VRTSpbx/bin/pbx_exchange: fatal: libCrun.so.1: version `SUNW_1.4' not found (required by file /opt/VRTSpbx/bin/pbx_exchange)

Killed

Could not start PBX Exchange.