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Standard restore failed with status 2850

Hi dear all,
Filesystem restore faile with following details but bpbrm on master server include nothing. 

08/01/2020 10:44:03 - begin Restore
08/01/2020 10:44:04 - number of images required: 1
08/01/2020 10:44:04 - media needed: 000849
08/01/2020 10:44:04 - media needed: 0932L6
08/01/2020 10:44:04 - media needed: 0908L6
08/01/2020 10:44:04 - media needed: 0750L6
08/01/2020 10:44:04 - media needed: 0587L6
08/01/2020 10:44:04 - media needed: L60694
08/01/2020 10:44:04 - media needed: L60693
08/01/2020 10:44:35 - restoring from image mediation-test_1595401696
08/01/2020 10:44:36 - Info bpbrm (pid=35457) CLIENT is the host to restore to
08/01/2020 10:44:36 - Info bpbrm (pid=35457) telling media manager to start restore on client
08/01/2020 10:44:36 - Info bpbrm (pid=35457) spawning a brm child process
08/01/2020 10:44:36 - Info bpbrm (pid=35457) child pid: 35540
08/01/2020 10:44:36 - connecting
08/01/2020 10:44:36 - requesting resource 0750L6
08/01/2020 10:44:36 - Waiting for scan drive stop IBM.ULTRIUM-HH6.000, Media server: MEDIA_SERVER
08/01/2020 10:44:37 - Error bpbrm (pid=35540) Couldn't open /usr/openv/netbackup/logs/user_ops/root/logs/jbp-25282595942660882861000000066-qEuawR.chg on client MASTER_SERVER, status: 2

08/01/2020 10:44:37 - Error bpbrm (pid=35540) cannot put rename file on CLIENT
08/01/2020 10:44:37 - Info bpbrm (pid=35457) sending message to media manager: STOP RESTORE mediation-test_1595401696
08/01/2020 10:44:39 - Info bpbrm (pid=35457) media manager for backup id xxxxxx_1595401696 exited with status 150: termination requested by administrator
08/01/2020 10:44:39 - restored from image xxxxxx_1595401696; restore time: 0:00:04
08/01/2020 10:44:39 - end Restore; elapsed time 0:00:36
Restore error (2850)

 

Master server NBU 7.7.2

Media server NBU 7.7.2

Client NBU 7.5

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2 Replies
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Re: Standard restore failed with status 2850

it is possibly due to missing ALTPAHT direcotory  \Veritas\NetBackup\logs

please check below 

https://www.veritas.com/support/en_US/article.100007138?profileURL=https%3A%2F%2Fvam-profile.veritas...

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Re: Standard restore failed with status 2850

@shahriar_sadm 

bpbrm process runs on the MEDIA server.
This is where you need to check bpbrm log. 

You mention 7.5 client, but according to Job Details you are trying to restore to the master server? 

Error bpbrm (pid=35540) Couldn't open /usr/openv/netbackup/logs/user_ops/root/logs/jbp-25282595942660882861000000066-qEuawR.chg on client MASTER_SERVER,

Maybe something not quite right with your intial restore setup?