cancel
Showing results for 
Search instead for 
Did you mean: 

Start Netbackup client services on solaris 9

ankushkalra
Level 5

Hi, We are using symantic veritas 6.5.6 to backup all unix and windows servers.

Our backup server is on win2k8 enterprise 64 bit.

We recently come across issue where backup of One sun server is failing.OS details of server is as below.

[sun1280@root--]/--->cat /etc/release
Solaris 9 s9_58shwpl3 SPARC Copyright 2002 Sun Microsystems, Inc. All Rights Reserved. Use is subject to license terms. Assembled 15 April 2002
[sun1280@root--]/--->uname -a
SunOS sun1280 5.9 Generic_117171-02 sun4u sparc SUNW,Netra-T12

In that server i have run the following command and it worked fine.

bash-3.00# /usr/openv/netbackup/bin/bpcd –standalone

The server is rebooted and we again ran the same command.
Now i am unable to connect client with my backup server and in client it is showing as no netbackup process running

[sun1280@root--]/--->/usr/openv/netbackup/bin/bpcd -standalone
[sun1280@root--]/---> [sun1280@root--]/--->/usr/openv/netbackup/bin/bpps -a
NB Processes ------------

Kindly suggest what needs to be done.

8 REPLIES 8

ankushkalra
Level 5

Hi,

We are using symantic veritas 6.5.6 to backup all unix and windows servers.Our backup server is on win2k8 enterprise 64 bit.

We recently come across issue where backup of One sun server is failing.OS details of server is as below.

[sun1280@root--]/--->cat /etc/release
                           Solaris 9 s9_58shwpl3 SPARC
           Copyright 2002 Sun Microsystems, Inc.  All Rights Reserved.
                        Use is subject to license terms.
                             Assembled 15 April 2002

[sun1280@root--]/--->uname -a
SunOS sun1280 5.9 Generic_117171-02 sun4u sparc SUNW,Netra-T12


In that server i have run the following command and it worked fine.

bash-3.00# /usr/openv/netbackup/bin/bpcd –standalone


The server is rebooted and we again ran the same command.Now i am unable to connect client with my backup server and in client it is showing as no netbackup process running

[sun1280@root--]/--->/usr/openv/netbackup/bin/bpcd -standalone
[sun1280@root--]/--->
[sun1280@root--]/--->/usr/openv/netbackup/bin/bpps -a
NB Processes

------------

Kindly suggest what needs to be done.

 

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Are you aware of the fact that support for NBU 6.x ended more than 3 years ago?

You need to upgrade. Really....

Up to NBU 6.5, NBU client was started as part of inetd.

If entries for vnetd and bpcd do not appear in /etc/inetd.conf (maybe removed by OS hardening), then you need to create a startup script in /etc/rc2.d to manually start vnetd and bpcd in standalone mode.

See this TN: http://www.symantec.com/docs/TECH181388

ankushkalra
Level 5

Thanks for the reply.

Below is entries in inetd.conf file

bpcd    stream  tcp     nowait  root    /usr/openv/netbackup/bin/bpcd bpcd
vnetd   stream  tcp     nowait  root    /usr/openv/bin/vnetd vnetd

Please suggest what needs to be done.

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Have you had a look at the TN above?

On NBU 6.x, there is no need to start bpcd and/or vnetd in standalone mode - they run as part of inetd.

Check 'netstat -a' output - can you see bpcd and vnetd in LISTENING mode?

Have you verified entries in /etc/services?
 

I have made suggestions in my previous post. 

Such as adding the 'standalone' commands in startup scripts if you feel that the inetd.conf entries are not working for you.

ankushkalra
Level 5

Thanks for the reply.

entries in /etc/services

# NetBackup services
#
bprd    13720/tcp       bprd
bpjava-msvc     13722/tcp       bpjava-msvc
bpcd    13782/tcp       bpcd
vnetd   13724/tcp       vnetd
vopied  13783/tcp       vopied


netstat -a output

[sun1280@root--]/--->netstat -a | grep bpcd
      *.bpcd               *.*                0      0 49152      0 LISTEN
[sun1280@root--]/--->
[sun1280@root--]/--->
[sun1280@root--]/--->netstat -a | grep vnetd
      *.vnetd              *.*                0      0 49152      0 LISTEN

Please suggest what should i do to resolve the issue.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
Everything is working as it should on NBU 6.5. bpcd and vnetd are LISTENING. What makes you believe that there is an 'issue'? Are backups failing for this client?

ankushkalra
Level 5

Yes the backup is failing

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
So, starting of NBU services is not the reason for failing backups. Please start a new discussion for the backup failure and share all relevant details. Give us the error code and post all text in Details tab of the failed job. Also tell us if this client was working fine before and if anything 'happened' in the environment to make it stop working. Are there any media servers in the environment or single master/media server? File level backup failing or database?