Status 46/23 on restore

[Kadakiar]

We are having trouble restoring file / Data from client it self. We have Symantec Appliances as Master and Media servers, Try to restore Windows 2008,2003 we get error message with status code 23 and in bpcd log we get Access denied with status code 46.. Any one have any idea about this?

Please share

[MilesVScott]

Are you trying to restore to the same location or to a different one?

[Marianne]

Which bpcd log? Client or server? Please share bpcd log file. Please also post bprd log on master if this log exists. If not, create folder, restart NBU and retry backup. Please share logs as attachments.