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Status 47

*** Moved to new post from: https://vox.veritas.com/t5/NetBackup/Backups-failling-with-Error-Code-47/m-p/675211  ***

We have Same issue. Please find the below Output for the command : 

Bptestbpcd -client 10.140.132.48 -verbose -debug

----------------------------------------

acslclbckp004p:/usr/openv/netbackup/bin # bptestbpcd -client 10.140.132.48 -verbose -debug
13:27:00.534 [317391] <2> bptestbpcd: VERBOSE = 1
13:27:00.538 [317391] <2> vnet_pbxConnect_ex: pbxConnectExEx Succeeded
13:27:00.622 [317391] <2> logconnections: BPCD CONNECT FROM 10.140.4.15.40467 TO 10.140.132.48.1556 fd = 3
13:27:00.622 [317391] <2> vnet_connect_to_vnetd_bpcd: js_bpcd_info: 0x2694820
13:27:00.624 [317391] <2> vnet_pbxConnect_ex: pbxConnectExEx Succeeded
13:27:00.632 [317391] <8> do_pbx_service: [vnet_connect.c:2579] via PBX VNETD CONNECT FROM 10.140.4.15.42784 TO 10.140.132.48.1556 fd = 4
13:27:00.633 [317391] <8> vnet_vnetd_connect_forward_socket_begin: [vnet_vnetd.c:458] VN_REQUEST_CONNECT_FORWARD_SOCKET 10 0xa
13:27:00.666 [317391] <8> vnet_vnetd_connect_forward_socket_begin: [vnet_vnetd.c:483] ipc_string /usr/openv/var/tmp/vnet-00517533760020670328000002570-fkUmFA
13:27:00.747 [317391] <2> bpcr_get_version_rqst: bpcd version: 08000000
1 1 1
10.140.4.15:40467 -> 10.140.132.48:1556
10.140.4.15:42784 -> 10.140.132.48:1556
13:27:00.749 [317391] <2> bpcr_get_version_rqst: bpcd version: 08000000
13:27:00.749 [317391] <16> bpcr_get_domain_ctx_rqst: connected bpcd version 0x08000000 is less than required version 0x08100000
13:27:00.749 [317391] <2> bpcr_get_peername_rqst: Server peername length = 29
13:27:00.750 [317391] <2> bpcr_get_hostname_rqst: Server hostname length = 14
13:27:00.750 [317391] <2> bpcr_get_clientname_rqst: Server clientname length = 14
13:27:00.750 [317391] <2> bpcr_get_version_rqst: bpcd version: 08000000
13:27:00.751 [317391] <2> bpcr_get_platform_rqst: Server platform length = 17
13:27:00.751 [317391] <2> bpcr_get_version_rqst: bpcd version: 08000000
13:27:00.751 [317391] <2> bpcr_patch_version_rqst: theRest == > <
13:27:00.752 [317391] <2> bpcr_get_version_rqst: bpcd version: 08000000
13:27:00.792 [317391] <2> bpcr_patch_version_rqst: theRest == > <
13:27:00.792 [317391] <2> bpcr_get_version_rqst: bpcd version: 08000000
PEER_NAME = acslclbckp004p.ncnu.goaaa.com
HOST_NAME = acslclorap001v
CLIENT_NAME = acslclorap001v
VERSION = 0x08000000
PLATFORM = linuxR_x86_2.6.18
PATCH_VERSION = 8.0.0.0
SERVER_PATCH_VERSION = -1.-1.-1.-1
MASTER_SERVER = ACSLCLBCKP003V.NCNU.GOAAA.COM
EMM_SERVER = ACSLCLBCKP003V.NCNU.GOAAA.COM
NB_MACHINE_TYPE = CLIENT
SERVICE_TYPE = UNKNOWN
PROCESS_HINT =
13:27:00.800 [317391] <2> vnet_connect_to_vnetd_bpcd: js_bpcd_info: 0x2694300
13:27:00.801 [317391] <2> vnet_pbxConnect_ex: pbxConnectExEx Succeeded
13:27:00.809 [317391] <8> do_pbx_service: [vnet_connect.c:2579] via PBX VNETD CONNECT FROM 10.140.4.15.38157 TO 10.140.132.48.1556 fd = 5
13:27:00.809 [317391] <8> vnet_vnetd_connect_forward_socket_begin: [vnet_vnetd.c:458] VN_REQUEST_CONNECT_FORWARD_SOCKET 10 0xa
13:27:00.843 [317391] <8> vnet_vnetd_connect_forward_socket_begin: [vnet_vnetd.c:483] ipc_string /usr/openv/var/tmp/vnet-00518533760020847412000002570-nMWF5A
10.140.4.15:38157 -> 10.140.132.48:1556
<2>bptestbpcd: EXIT status = 0
13:27:00.885 [317391] <2> bptestbpcd: EXIT status = 0

1 Reply

Re: Status 47

Any reason why you are using IP address and not hostname?
What is used in the Clients tab of the Policy?

Where did you run the command - master server or media server?
Could you try again using the client hostname (acslclorap001v)?