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Status 800 when duplicating images on tape

RonCaplinger
Level 6
We recently moved all our tape drives from our master server to a separate media server, leaving the old mster server in place.  We are trying to duplicate a set of images from old tapes from the old media server/master to new tapes on a new media server. 

The duplication job fails with a status 800, no drives available.  When I tried to run a verify on an image, the verify job is requesting to mount the tape on the old server, which is no longer possible because there are no more tape drives on it.

I've checked the "nbemmcmd -listmedia" output and the robot control host is correctly listed as the new server.  The tape density matches the drive (hcart3).  The vxlogview output from the job also shows the media server it is trying to read from is the old server, not the new one.

Any ideas on how to tell NBU to use the new media server re these duplications?
1 ACCEPTED SOLUTION

Accepted Solutions

Will_Restore
Level 6
What is the process for decommissioning a NetBackup 6.0 media server?
http://seer.entsupport.symantec.com/docs/289139.htm

What is the process for decommissioning a NetBackup 6.5 media server?
http://seer.entsupport.symantec.com/docs/306838.htm

View solution in original post

5 REPLIES 5

Will_Restore
Level 6
What is the process for decommissioning a NetBackup 6.0 media server?
http://seer.entsupport.symantec.com/docs/289139.htm

What is the process for decommissioning a NetBackup 6.5 media server?
http://seer.entsupport.symantec.com/docs/306838.htm

Will_Restore
Level 6
Status 800, resource request failed, no drives available
http://seer.entsupport.symantec.com/docs/323432.htm

Will_Restore
Level 6
STATUS CODE: 800, NetBackup 6.0 jobs are failing with Status 800 (resource request failed).
http://seer.entsupport.symantec.com/docs/278533.htm

David_McMullin
Level 6
You should be able to go to your master server in the java console / NetBackup management / Host Properties / Master Server
and edit the properties for General Server - put in the original and restore server, or update the Restore Failover and define the Media Server and Failover Server.

If you had only a few images, you could edit the catalog file.

{installpath}\db\images\server\{epoch}\backupimage
replace server name in file.


RonCaplinger
Level 6
Bill got it right!  I knew about that article, but it didn't register (in my mind) that we were retiring a media server.  But that's exactly what we did.  The bpmedia command just needed to be run to move the media to the new server.