cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 

Status 84 - media write error - when changing a policy with Accelerator enabled

Dean_Bliss
Level 5
Employee Accredited Certified

I created a windows policy and enabled accelerator and windows change journal. I also had True Image restore with move detection enabled. Writing to MSDP dedupe storage locally attached.

First run was a complete full 150GB. Second runs were much smaller and faster as expected. I noticed in the job details that change journal not used when TIR is enabled. Went back into the policy and unchecked TIR, saved, and tried to run job again. Job completes but with error - status 84. Job log below:


11/22/2011 8:59:55 AM - Info nbjm(pid=2584) starting backup job (jobid=116) for client nbu-dc.nbu.local, policy Data_Accelerator, schedule FULL 
11/22/2011 8:59:55 AM - Info nbjm(pid=2584) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=116, request id:{5AFC6596-8C96-4082-9E54-B3A54C3EBEF0}) 
11/22/2011 8:59:55 AM - requesting resource MSTR01
11/22/2011 8:59:55 AM - requesting resource nbu-master01.nbu.local.NBU_CLIENT.MAXJOBS.nbu-dc.nbu.local
11/22/2011 8:59:55 AM - requesting resource nbu-master01.nbu.local.NBU_POLICY.MAXJOBS.Data_Accelerator
11/22/2011 8:59:55 AM - granted resource nbu-master01.nbu.local.NBU_CLIENT.MAXJOBS.nbu-dc.nbu.local
11/22/2011 8:59:55 AM - granted resource nbu-master01.nbu.local.NBU_POLICY.MAXJOBS.Data_Accelerator
11/22/2011 8:59:55 AM - granted resource MediaID=@aaaab;DiskVolume=PureDiskVolume;DiskPool=MSTR01;Path=PureDiskVolume;StorageServer=nbu-maste...
11/22/2011 8:59:55 AM - granted resource MSTR01
11/22/2011 8:59:55 AM - estimated 190957306 Kbytes needed
11/22/2011 8:59:55 AM - Info nbjm(pid=2584) started backup (backupid=nbu-dc.nbu.local_1321970395) job for client nbu-dc.nbu.local, policy Data_Accelerator, schedule FULL on storage unit MSTR01
11/22/2011 8:59:55 AM - started process bpbrm (5992)
11/22/2011 8:59:55 AM - started
11/22/2011 9:00:22 AM - Info bpbrm(pid=5992) nbu-dc.nbu.local is the host to backup data from    
11/22/2011 9:00:22 AM - Info bpbrm(pid=5992) reading file list from client       
11/22/2011 9:00:34 AM - Info bpbrm(pid=5992) accelerator enabled          
11/22/2011 9:00:51 AM - connecting
11/22/2011 9:01:15 AM - Info bpbrm(pid=5992) starting bpbkar32 on client        
11/22/2011 9:01:15 AM - connected; connect time: 00:00:24
11/22/2011 9:01:18 AM - Info bpbkar32(pid=2544) Backup started          
11/22/2011 9:01:18 AM - Info bptm(pid=5236) start           
11/22/2011 9:01:19 AM - Info bptm(pid=5236) using 262144 data buffer size       
11/22/2011 9:01:19 AM - Info bptm(pid=5236) setting receive network buffer to 1049600 bytes     
11/22/2011 9:01:19 AM - Info bptm(pid=5236) using 30 data buffers        
11/22/2011 9:01:21 AM - Info bptm(pid=5236) start backup          
11/22/2011 9:01:27 AM - Info bptm(pid=5236) backup child process is pid 5924.6092      
11/22/2011 9:01:27 AM - begin writing
11/22/2011 9:01:28 AM - Info bptm(pid=5924) start           
11/22/2011 9:01:48 AM - Info bpbkar32(pid=2544) change journal enabled for <E:\>       
11/22/2011 9:01:49 AM - Info bpbkar32(pid=2544) NOT using change journal data for <E:\>: unable to validate change journal usage <reason=no previous backup>
11/22/2011 9:03:41 AM - Info bptm(pid=5236) waited for full buffer 1 times, delayed 6833 times   
11/22/2011 9:03:45 AM - Info bptm(pid=5236) EXITING with status 84 <----------       
11/22/2011 9:03:45 AM - Info nbu-master01.nbu.local(pid=5236) StorageServer=PureDisk:nbu-master01.nbu.local; Report=PDDO Stats for (nbu-master01.nbu.local): scanned: 159131784 KB, stream rate: 989822.50 MB/sec, CR sent: 47137 KB, dedup: 100.0%, cache hits: 0 (0.0%)
11/22/2011 9:04:01 AM - Info bpbkar32(pid=2544) done. status: 84: media write error      
11/22/2011 9:04:01 AM - end writing; write time: 00:02:34
media write error(84)
11/22/2011 9:04:01 AM - Info nbjm(pid=2584) starting backup job (jobid=116) for client nbu-dc.nbu.local, policy Data_Accelerator, schedule FULL 
11/22/2011 9:04:16 AM - begin Delete Snapshot
11/22/2011 9:05:05 AM - Info bpfis(pid=2972) Backup started          
11/22/2011 9:05:05 AM - Critical bpbrm(pid=6040) from client nbu-dc.nbu.local: cannot open C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.nbu-dc.nbu.local_1321970395.1.0     
11/22/2011 9:05:29 AM - Info bpfis(pid=2972) done. status: 0         
11/22/2011 9:05:29 AM - end Delete Snapshot; elapsed time: 00:01:13
11/22/2011 9:05:42 AM - Info bpfis(pid=0) done. status: 0: the requested operation was successfully completed   

1 REPLY 1

Dean_Bliss
Level 5
Employee Accredited Certified

I copied the policy to a new policy and ran the job. It is creating a full backup image, but should complete successfully.

I will let you know.