Status Code 1 for SAN BASED Backup

[NBU2010]

Hi All,

Setup : Master / Media on Solaris 11 with NBU 7.6.0.1

We are taking SAN based BC Tape backup by mounting on media server but getting following errors

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Error bpbrm (pid=XXX) from client ABC: ERR - Cannot lstat 0001X21250900X13999. Errno = 6: No such device or address

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Stream complets with status code 1.

Pls. suggest...!!!!

Thanks In Advance

[RamNagalla]

so did you check that that the File system is mounted on the Media server at the time of backup?

[Marianne]

This is not a NetBackup error.

Get the system owner to investigate.

What is in the policy Backup Selection?
Did you verify that correct mount(s) point is specified in the policy?

[NBU2010]

Hi Nagalla,

Yes when we get this error we cross checked on media server and the file is present.

[NBU2010]

Hi Marianne,

Backup selection is as below

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/STD_TAPE/AEM/oracle/AEM
/STD_TAPE/AEM/oracle/AEM/oraarch
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Yes, mount point has ben verified and it is the same as mounted on media server.

[Marianne]

 ERR - Cannot lstat filename

is an OS error. Not NBU.
It means that the file was present at the time that the filesystem listed the files, but when the time came to actually backup the file, it was not there.
 

What is the timestamp on the file? 
Please show us output of 'ls -l filename' as well as the timestamp in the bpbrm log.
 

[NBU2010]

regarding time stamp it wil change after every BCV SAR is performed...

[Marianne]

Because the BCV is a mirror copy of the source data, the timestamp on the file will be the same as the source.

Please navigate to the folder where this file reside and issue this command:

file <filename>

Please show us the output.

Please also ensure that bpbkar log folder exists on the client for further troubleshooting. 
Increase client logging level to a minimum of 3.

Oh - just for us to better understand your environment - please share all the steps that are followed to create the mirror copy and to start the backup.

[NBU2010]

Hi All,

Sorry for delayed response.

Issue has been resolved as the BC copy was getting mounted as read only and that was giving the status code 1.

Thanks for all the suggestions.