04-13-2012 02:47 AM
Hello,
This is Netbackup 7.1.0.4 on Windows master-media servers.
Several virtual machines (VMware) fails always with 156 error.
This is the error on job log:
This is the bpfis extract log:
00:06:47.996 [9720.9728] <4> bpfis: INF - Deleted mount point C:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img_ALL_LOCAL_DRIVES_9720
00:06:47.996 [9720.9728] <32> bpfis: FTL - VfMS error 11; see following messages:
Solved! Go to Solution.
04-13-2012 03:00 AM
OK, so this looks like a VMware issue, not a NetBackup issue.
04-13-2012 03:00 AM
OK, so this looks like a VMware issue, not a NetBackup issue.
04-13-2012 05:10 AM
04-13-2012 10:53 AM
Status 156 is a generic snapshot error. There is a l-o-n-g list of possible reasons for snapshots to fail...
As Martin said - before trying to troubleshoot NetBackup, open VMware vSphere Client and try to manually create snapshot for these VMs.
If that succeeds, create bpfis log on the backup host for troubleshooting.
The NBU for VMware manual contains a list of possible reasons for status 156.
Have a look at this TN as well: http://www.symantec.com/docs/HOWTO44492
04-14-2012 08:23 AM
I would also add to make sure you are taking quiesced snapshots from within VMware... we went back and forth with our VMware team on some of the 156 errors, and they kept saying "NBU problem we can snap just fine." We finally discovered that they were not taking quiesced snapshots from VMware thus making the testing invalid since NetBackup is trying to take queisced snaps too. Once they started q-snaps, they discovered and admitted the problem was on their side...
04-16-2012 04:05 AM
Hello,
I've just tried manual snapshots with quiesce option from vCenter and run fine.
There're NO temp snapshots.
The error is reported by bpfis:
04-19-2012 12:35 AM
Hello,
This solved 156 error on several host (66% sucess):
If snapshots (with quiesce) from vmware fail:
- Look for old delta files on snashop directory and rename them. That blocked new snapshots.
If snapshots don't fail from vmware reinstall vmware tools.
Regards.
04-19-2012 12:47 AM
Good to hear you resolved the issue.
Could you mark the post the helped you the most as the solution.
many thanks,
Martin