All,
Re: Version of netbackup Enterprise 6.5.3.1 Client version 6.5.3.1
The issue is that when the backup starts on client, after some times it ends with status code 83 and when rerun is working fine.
Detail of backup failed:
05/18/2009 09:47:03 - requesting resource SET_TAPE_SET
05/18/2009 09:47:03 - requesting resource nbumaster01.NBU_CLIENT.MAXJOBS.sdbstt57
05/18/2009 09:47:03 - requesting resource nbumaster01.NBU_POLICY.MAXJOBS.SysTest_SQLBT_cdbmot54
05/18/2009 09:58:07 - Waiting for scan drive stop SET_DRV09, Media server: sgestp55
05/18/2009 09:58:39 - granted resource nbumaster01.NBU_CLIENT.MAXJOBS.sdbstt57
05/18/2009 09:58:39 - granted resource nbumaster01.NBU_POLICY.MAXJOBS.SysTest_SQLBT_cdbmot54
05/18/2009 09:58:39 - granted resource S02616
05/18/2009 09:58:39 - granted resource SET_DRV09
05/18/2009 09:58:39 - granted resource sgestp55_ACS_Set
05/18/2009 09:58:39 - granted resource TRANSPORT
05/18/2009 09:58:39 - estimated 0 kbytes needed
05/18/2009 09:58:40 - started process bpbrm (pid=26104)
05/18/2009 09:58:40 - connecting
05/18/2009 09:58:40 - connected; connect time: 0:00:00
05/18/2009 10:01:12 - Error bptm (pid=26107) Could not open FT Server pipe: pipe open failed (17)
05/18/2009 09:58:47 - end writing
media open error (83)
Log from bpbkar:
09:49:07.810 [28388] <4> bpbkar: INF - START bpstart_notify
09:49:07.810 [28388] <4> bpbkar: /usr/openv/netbackup/bin/bpstart_notify.SysTest_SQLBT_cdbmot54.CreaFileList sdbstt57 SysTest
_SQLBT_cdbmot54 CreaFileList FULL
09:49:16.184 [28388] <4> bpbkar: INF - END bpstart_notify
09:49:16.188 [28388] <4> bpbkar: INF - BACKUP START
09:49:16.188 [28388] <4> bpbkar: INF - Estimate:-1 -1
09:49:16.191 [28388] <2> bpbkar add_to_filelist: starting sizeof(filelistrec) <128>
09:54:18.495 [28388] <16>
bpbkar: ERR - Could not open file /usr/openv/netbackup/db/config/shm/sdbstt57_1242632797 to get sha
red memory information. Errno = 2: No such file or directory
09:54:18.495 [28388] <16> bpbkar: ERR - bpbkar killed by SIGPIPE
09:54:18.495 [28388] <16> bpbkar: ERR - bpbkar FATAL exit status = 40: network connection broken
09:54:18.495 [28388] <4> bpbkar: INF - EXIT STATUS 40: network connection broken
09:54:18.495 [28388] <4> bpbkar: INF - setenv FINISHED=0
10:01:09.720 [11085] <4> bpbkar main: real locales <C C C C C C>
10:01:09.720 [11085] <4> bpbkar main: standardized locales - lc_messages <C> lc_ctype <C> lc_time <C> lc_collate <C> lc_numer
ic <C>
10:01:09.721 [11085] <2> logparams: bpbkar -r 604800 -ru root -dt 0 -to 0 -clnt sdbstt57 -class SysTest_SQLBT_cdbmot54 -sched
UserSched -st UBAK -bpstart_to 300 -bpend_to 300 -read_to 300 -shmfat -L /usr/openv/netbackup/scripts/logs/nblog.out -blks_p
er_buffer 512 -use_otm -fso -U -IEL -b sdbstt57_1242633519 -kl 12 -use_ofb
10:01:09.732 [11085] <4> bpbkar: INF - SHM_WAIT_DELAY set to <1000> microseconds, max_times_wait_before_kill to <5000>
10:01:09.732 [11085] <4> bpbkar: INF - setenv KEYWORD=NONE
10:01:09.733 [11085] <4> bpbkar: INF - setenv STREAM_PID=11085
10:01:09.733 [11085] <4> bpbkar: INF - setenv STREAM_NUMBER=0
10:01:09.733 [11085] <4> bpbkar: INF - setenv STREAM_COUNT=0
this error from vxlogview from other backup failed with the same error vxlogview –p NB –o 200
05/20/09 04:07:23.536 [PipeInit] OpenPTDeviceHandle failed for device /dev/sctl/c64t0d0 inquiry SYMANTECFATPIPE 1.0 sgemop44
05/20/09 04:07:23.537 [OpenPipe] PipeInit failed with 1310737: pPipe = 0x600000000044cfb0: pDevice = 0x60000000002cdb50: pipeId 1: maxRetries 3: CorbanumBufSeg 32: CorbaBufSegSize 0: SingleThread 1: Synchronous 0
05/20/09 04:07:23.538 [FATClientMgr_i::openPipe] Fatal error, failed to open the pipe for jobid=26950, on device SYMANTECFATPIPE 1.0 sgemop44, error = 1310737
05/20/09 04:07:23.540 [DiscoveryTaskThread] (8) DTT_Offline
The error happens when backup starts and fails, but then after restart the backup job it is done without any modification.
Can you please think of any idea for resolving this issue because the problem is quite frequent and is becoming an issue for the client. Would It be also possible to know how much memory is used or reserved for the shared memory?
TIA for help
Thanks a lot for your feedback and help
King Regards
Emiliano