10-22-2013 11:15 PM
*** Moved to new discussion from https://www-secure.symantec.com/connect/forums/steps-uninstall-nbac ***
We had a failure for NBAC - status code 193 - and I wondering where I could find the uninstall steps for a Windows server.
Solved! Go to Solution.
10-30-2013 07:32 AM
Hello,
At the end I went through the NBAC'S uninstall process. It leaded my to reboot my master server and follow the steps mentioned on the technote below:
How to uninstall NBAC from NetBackup 7.1 and 7.5 Windows environments
http://www.symantec.com/docs/TECH190214
Configuring NBAC is located on page 153 in the below guide.
Symantec NetBackup 7.5 Security and Encryption Guide
http://www.symantec.com/docs/DOC5185
It was frustrating playing the role of the Windows Installer to remove the NBAC. Let's see if our voice can be heared by Symantec.
10-22-2013 11:21 PM
Google found this TN:
http://www.symantec.com/docs/TECH190214
10-23-2013 05:44 AM
Hello Marianne,
Thank you. In fact we had the NBAC disabled due to a wrong entry in the host files. We have dns in our environment, but since we had the wrong entry in the host we had to set the USE_VXSS to PROHIBITED. I read a lot about it, but I'm still considering removing it. Unfortunatelly we can't find good troubleshooting for NBAC.
Thank you
10-23-2013 06:06 AM
I share your sentiment.
Each time I encountered NBAC it ended up in lengthy support calls with Symantec back-line engineers on the phone and Webex. Not to mention the lengthy email trail...
I have even voiced my concern about the lack of documentation to a senior Product Manager during a one-on-one at Vision 2 years ago....
10-30-2013 07:32 AM
Hello,
At the end I went through the NBAC'S uninstall process. It leaded my to reboot my master server and follow the steps mentioned on the technote below:
How to uninstall NBAC from NetBackup 7.1 and 7.5 Windows environments
http://www.symantec.com/docs/TECH190214
Configuring NBAC is located on page 153 in the below guide.
Symantec NetBackup 7.5 Security and Encryption Guide
http://www.symantec.com/docs/DOC5185
It was frustrating playing the role of the Windows Installer to remove the NBAC. Let's see if our voice can be heared by Symantec.
10-31-2013 07:13 AM
I tried the above tech note and the nbdb was not available after step 6.
Support tried to help resolve but in the end i had to DR. :(
10-31-2013 09:21 AM
Sorry I laughed.
I'll bet we are not the only victims of step 6.
Seriously, if we have a third person come forward then we'd have three 6s.
https://www.symantec.com/connect/forums/netbackup-7505-admin-console-error-10-allocation-error#comment-8829531
Let's see if our voice can be heared by Symantec.
I sure hope someone from Symantec could hear you.
11-01-2013 02:15 AM
lol, it wasnt a good day.
We have 3 previously built NBU domains which have varying dirty installs of NBAC that i need to remove and re-install properly but i do not know what and how it was done! All is well on the new systems i built with NBAC.