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Steps to uninstall NBAC for Windows

Luiz_Prina
Level 4
Employee

*** Moved to new discussion from  https://www-secure.symantec.com/connect/forums/steps-uninstall-nbac  ***

 

We had a failure for NBAC - status code 193 - and I wondering where I could find the uninstall steps for a Windows server.

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Accepted Solutions

Luiz_Prina
Level 4
Employee

Hello,

At the end I went through the NBAC'S uninstall process. It leaded my to reboot my master server and follow the steps mentioned on the technote below:

 

How to uninstall NBAC from NetBackup 7.1 and 7.5 Windows environments

http://www.symantec.com/docs/TECH190214

 Configuring NBAC is located on page 153 in the below guide.

Symantec NetBackup 7.5 Security and Encryption Guide

http://www.symantec.com/docs/DOC5185

It was frustrating playing the role of the Windows Installer to remove the NBAC. Let's see if our voice can be heared by Symantec.

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7 REPLIES 7

Marianne
Level 6
Partner    VIP    Accredited Certified

Google found this TN:

http://www.symantec.com/docs/TECH190214

How to uninstall NBAC from NetBackup 7.1 and 7.5 Windows environments

Luiz_Prina
Level 4
Employee

Hello Marianne,

 

Thank you. In fact we had the NBAC disabled due to a wrong entry in the host files. We have dns in our environment, but since we had the wrong entry in the host we had to set the USE_VXSS to PROHIBITED. I read a lot about it,  but I'm still considering removing it. Unfortunatelly we can't find good troubleshooting for NBAC.

 

Thank you

Marianne
Level 6
Partner    VIP    Accredited Certified

I share your sentiment. 

Each time I encountered NBAC it ended up in lengthy support calls with Symantec back-line engineers on the phone and Webex. Not to mention the lengthy email trail...

I have even voiced my concern about the lack of documentation to a senior Product Manager during a one-on-one at Vision 2 years ago....

Luiz_Prina
Level 4
Employee

Hello,

At the end I went through the NBAC'S uninstall process. It leaded my to reboot my master server and follow the steps mentioned on the technote below:

 

How to uninstall NBAC from NetBackup 7.1 and 7.5 Windows environments

http://www.symantec.com/docs/TECH190214

 Configuring NBAC is located on page 153 in the below guide.

Symantec NetBackup 7.5 Security and Encryption Guide

http://www.symantec.com/docs/DOC5185

It was frustrating playing the role of the Windows Installer to remove the NBAC. Let's see if our voice can be heared by Symantec.

Jaykullar
Level 5

I tried the above tech note and the nbdb was not available after step 6.

Support tried to help resolve but in the end i had to DR. :(

RLeon
Level 6
   VIP   

Sorry I laughed.
I'll bet we are not the only victims of step 6.

Seriously, if we have a third person come forward then we'd have three 6s.

https://www.symantec.com/connect/forums/netbackup-7505-admin-console-error-10-allocation-error#comment-8829531

 

Let's see if our voice can be heared by Symantec.

I sure hope someone from Symantec could hear you.

Jaykullar
Level 5

lol, it wasnt a good day.

We have 3 previously built NBU domains which have varying dirty installs of NBAC that i need to remove and re-install properly but i do not know what and how it was done! All is well on the new systems i built with NBAC.