01-09-2017 12:11 PM
Hello All,
We are trying to in the 7.6.0.1 suse Linux client and we are getting the error below. We are are using the Suse 7.6.0.1 client.
spp-vub-web1:~/strg/NetBackup_7.6.0.1_CLIENTS2 # ./install
Symantec Installation Script
Copyright 1993 - 2013 Symantec Corporation, All Rights Reserved.
Installing NetBackup Client Software
Please review the SYMANTEC SOFTWARE LICENSE AGREEMENT located on
the installation media before proceeding. The agreement includes
details on the NetBackup Product Improvement Program.
For NetBackup installation and upgrade information specific to your
platform and to find out if your installed EEBs or hot fixes are
contained in this release, check out the Symantec Operations Readiness
Tools (SORT) Installation and Upgrade Checklist and Hot fix and EEB
Release Auditor, respectively, at https://sort.symantec.com/netbackup.
Do you wish to continue? [y,n] (y) y
ERROR: Detected an attempt to install incorrect platform and/or
operating system and version client binaries on spp-vub-web1.
Here is the version information
spp-vub-web1:~ # cat /etc/issue
Welcome to SUSE Linux Enterprise Server 10 SP4 (i586) - Kernel \r (\l).
spp-vub-web1:~ # cat /proc/version
Linux version 2.6.16.60-0.99.1-default (geeko@buildhost) (gcc version 4.1.2 20070115 (SUSE Linux)) #1 Fri Oct 12 14:24:23 UTC 2012
Spp-vub-web1:~ # lsb_release -a
LSB Version: core-2.0-noarch:core-3.0-noarch:core-2.0-ia32:core-3.0-ia32:desktop-3.1-ia32:desktop-3.1-noarch:graphics-2.0-ia32:graphics-2.0-noarch:graphics-3.1-ia32:graphics-3.1-noarch
Distributor ID: SUSE LINUX
Description: SUSE Linux Enterprise Server 10 (i586)
Release: 10
spp-vub-web1:~/strg # uname
Linux
spp-vub-web1:~/strg # uname -a
Linux spb-hub-web1 2.6.16.60-0.99.1-default #1 Fri Oct 12 14:24:23 UTC 2012 i686 i686 i386 GNU/Linux
Thanks for any help or advice in Advance
Solved! Go to Solution.
01-09-2017 12:43 PM
It seems that it is a 32bit SUSE. Only 64bit SUSE are supported.
01-10-2017 04:42 AM
OS i 32bit. Netbackup only support 64 bit version of Linux.
Last know version of Netbackup to support 32 bit Linux was 6.5 - but that version is very much unsupported by now.
Please refer to:
Netbackup 7.0 - 7.6 compatibility matrix below:
http://www.veritas.com/docs/000040842
01-09-2017 12:43 PM
It seems that it is a 32bit SUSE. Only 64bit SUSE are supported.
01-09-2017 12:44 PM
type: uname -a
If the end of the output looks like this: x86_64 GNU/Linux, the 64 bit version of the operating system was installed.
If the end of the output looks like this: i686 i386 GNU/Linux, the 32 bit version of the operating system was installed.
01-10-2017 04:42 AM
OS i 32bit. Netbackup only support 64 bit version of Linux.
Last know version of Netbackup to support 32 bit Linux was 6.5 - but that version is very much unsupported by now.
Please refer to:
Netbackup 7.0 - 7.6 compatibility matrix below:
http://www.veritas.com/docs/000040842
01-17-2017 07:41 AM
Thanks Nicolai and Jose for your replies.
We had to install the Suse Linux 6.5 netbackup client on the server. The backups are working. The Admin is working on upgrading that server's harware/OS.
Thanks again