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Succesful Replication but no Import

J_Huggins
Level 6
Partner

Hi Experts!

Asking for your help.

Currently, we are having a Replication (AIR) NBU Domain 1 (HQ) to NBU Domain 2 (DR).

I believed we did the configuration of AIR since based on the Activity Monitor Replication is Successful to target Domain which is the Media server of Domain 2 but I think we missed some configuration because there's no import jobs on the Activity Monitor in Master Server of Domain 2.

FYI: We already created an SLP Import to Master Server Domain 2.

Can you help us with this?

Thank you and best regards!

Jonas

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

@J_Huggins wrote:

 

We already figured it out, the time sychnronization of NBU Machines both HQ and DR are not the same.


 

Seems you have found the issue as per NBU Admin Guide I:

Synchronize the clocks of the master servers in the source and the target
domains so that the master server in the target domain can import the images
as soon as they are ready. The master server in the target domain cannot import
an image until the image creation time is reached. 

View solution in original post

5 REPLIES 5

Mystre316
Level 4

What storage are you using?

Can you find an the SLP in nbstlutil pendimplist command on the target master?

Hi!

Already run that command but it gives me nothing to command line.

We already figured it out, the time sychnronization of NBU Machines both HQ and DR are not the same.

Thank you for your comment.

Best regards!

Jonas

quebek
Moderator
Moderator
   VIP    Certified

Hey

I had similar issue and I did restart nbstserv on target master which sorted out this issue... you can also try to restart whole target NBU server.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

@J_Huggins wrote:

 

We already figured it out, the time sychnronization of NBU Machines both HQ and DR are not the same.


 

Seems you have found the issue as per NBU Admin Guide I:

Synchronize the clocks of the master servers in the source and the target
domains so that the master server in the target domain can import the images
as soon as they are ready. The master server in the target domain cannot import
an image until the image creation time is reached. 

Hi @quebek @Mystre316 

Good day!

I did your suggestions but it doesn't resolve my issue but thank you for your help.

Hi @Marianne ,

Yes correct, thanks to you also for more details.

Thanks again guys and best regards!

Jonas