04-05-2018 07:27 AM
04-05-2018 07:34 AM
Have you tried the Technical Support Escalation Process via a Duty Manager? It is described in Veritas Technical Support Solutions Handbook. Andrew
04-05-2018 07:50 AM
Fellow VOX community members cannot assist with your Support issue. You need to phone the Support telephone number and ask to speak to a Duty Manager.
If you tell us what your NetBackup problem is, we can attempt to provide advice.
04-06-2018 02:28 AM
What is the issue
04-08-2018 11:59 PM - edited 04-09-2018 12:11 AM
Seems @AsimKhan registered on Thursday with the sole purpose of ranting about Veritas Support:
https://vox.veritas.com/t5/Veritas-Support-User-Experience/poor-support/m-p/849426
Case # was shared in this post: 180321-000419
Date Registered | Thursday |
Date Last Visited | Thursday |
Total Messages Posted | 4 |