Dear Marianne,
ping is possible on both master and clent.
Entry of clent ip and hostname is already on etc/hosts
Please find logs after debug:
nbk-prod1(root)/usr/openv/netbackup/bin/admincmd # bptestbpcd -client fincbs1 -verbose -debug
15:36:13.980 [10354852] <2> bptestbpcd: VERBOSE = 5
15:36:13.981 [10354852] <2> ConnectToBPCD: db_getCLIENT(fincbs1) failed: 227
15:36:13.982 [10354852] <2> local_bpcr_connect: bpcr.c.278: connect_opts = 0x01000000 connect_opts2 = 0x01000000
15:36:13.982 [10354852] <2> local_bpcr_connect: bpcr.c.285: connect_opts = 0x01000000
15:36:13.982 [10354852] <2> local_bpcr_connect: bpcr.c.324: daemon_port_type = 0
15:36:13.986 [10354852] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen() failed ERRNO=2 FILE=/usr/openv/var/host_cache/033/6ff6fc33+0,1,41,0,1,0+fincbs1.txt
15:36:14.404 [10354852] <2> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1630] found via getaddrinfo NAME=fincbs1 SVC=NULL
15:36:14.406 [10354852] <2> init_resilient_cache: [vnet_nbrntd.c:869] Initialize resilient cache. 0 0x0
15:36:14.408 [10354852] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen() failed ERRNO=2 FILE=/usr/openv/var/host_cache/033/6ff6fc33+veritas_pbx,1,8,2,1,0+fincbs1.txt
15:36:14.410 [10354852] <2> retry_getaddrinfo_for_real: [vnet_addrinfo.c:1056] getaddrinfo() failed RV=8 NAME=NULL SVC=veritas_pbx errno=2
15:36:14.410 [10354852] <2> get_sig_pbx_port: [vnet_addrinfo.c:4455] configured PBX port 1556 0x614
15:36:14.410 [10354852] <2> retry_getaddrinfo: [vnet_addrinfo.c:882] using SIG PBX port 1556 0x614
15:36:14.410 [10354852] <2> retry_getaddrinfo: [vnet_addrinfo.c:910] adjusted service name 1556
15:36:14.417 [10354852] <2> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1630] found via getaddrinfo NAME=fincbs1 SVC=veritas_pbx
15:36:14.420 [10354852] <2> vnet_sortaddrs: [vnet_addrinfo.c:3945] sorted addrs: 1 0x1
15:36:14.420 [10354852] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen() failed ERRNO=2 FILE=/usr/openv/var/host_cache/1e6/a60f77e6+0,1,41,0,1,0+10.10.20.175.txt
15:36:14.992 [10354852] <2> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1630] found via getaddrinfo NAME=10.10.20.175 SVC=NULL
15:36:14.997 [10354852] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4809] using interface ANY
15:36:14.997 [10354852] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen() failed ERRNO=2 FILE=/usr/openv/var/host_cache/033/6ff6fc33+vnetd,1,8,2,1,0+fincbs1.txt
15:36:15.000 [10354852] <2> retry_getaddrinfo: [vnet_addrinfo.c:906] using SVC=vnetd PORT=13724
15:36:15.000 [10354852] <2> retry_getaddrinfo: [vnet_addrinfo.c:910] adjusted service name 13724
15:36:15.007 [10354852] <2> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1630] found via getaddrinfo NAME=fincbs1 SVC=vnetd
15:36:15.009 [10354852] <2> vnet_sortaddrs: [vnet_addrinfo.c:3945] sorted addrs: 1 0x1
15:36:15.010 [10354852] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4809] using interface ANY
15:36:15.010 [10354852] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen() failed ERRNO=2 FILE=/usr/openv/var/host_cache/033/6ff6fc33+bpcd,1,8,2,1,0+fincbs1.txt
15:36:15.017 [10354852] <2> retry_getaddrinfo: [vnet_addrinfo.c:906] using SVC=bpcd PORT=13782
15:36:15.017 [10354852] <2> retry_getaddrinfo: [vnet_addrinfo.c:910] adjusted service name 13782
15:36:15.019 [10354852] <2> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1630] found via getaddrinfo NAME=fincbs1 SVC=bpcd
15:36:15.021 [10354852] <2> vnet_sortaddrs: [vnet_addrinfo.c:3945] sorted addrs: 1 0x1
15:36:15.021 [10354852] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4809] using interface ANY
15:36:15.022 [10354852] <2> async_connect: [vnet_connect.c:1477] connect in progress 1 0x1
15:36:15.027 [10354852] <2> vnet_pbxConnect: pbxConnectEx Succeeded
15:36:15.027 [10354852] <2> do_pbx_service: [vnet_connect.c:2116] via PBX bpcd CONNECT FROM 10.10.10.123.49775 TO 10.10.20.175.1556 fd = 3
15:36:15.028 [10354852] <2> async_connect: [vnet_connect.c:1644] connect async CONNECT FROM 10.10.10.123.49775 TO 10.10.20.175.1556 fd = 3
15:36:15.028 [10354852] <2> connect_to_service: connect succeeded STATUS (0) SUCCESS FROM 0.0.0.0 TO fincbs1 10.10.20.175 bpcd VIA pbx
15:36:15.030 [10354852] <2> logconnections: BPCD CONNECT FROM 10.10.10.123.49775 TO 10.10.20.175.1556 fd = 3
15:36:15.030 [10354852] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen() failed ERRNO=2 FILE=/usr/openv/var/host_cache/1e6/a60f77e6+veritas_pbx,1,8,2,1,0+10.10.20.175.txt
15:36:15.038 [10354852] <2> retry_getaddrinfo_for_real: [vnet_addrinfo.c:1056] getaddrinfo() failed RV=8 NAME=NULL SVC=veritas_pbx errno=2
15:36:15.039 [10354852] <2> get_sig_pbx_port: [vnet_addrinfo.c:4455] configured PBX port 1556 0x614
15:36:15.039 [10354852] <2> retry_getaddrinfo: [vnet_addrinfo.c:882] using SIG PBX port 1556 0x614
15:36:15.039 [10354852] <2> retry_getaddrinfo: [vnet_addrinfo.c:910] adjusted service name 1556
15:36:15.039 [10354852] <2> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1630] found via getaddrinfo NAME=10.10.20.175 SVC=veritas_pbx
15:36:15.047 [10354852] <2> vnet_sortaddrs: [vnet_addrinfo.c:3945] sorted addrs: 1 0x1
15:36:15.048 [10354852] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4809] using interface ANY
15:36:15.048 [10354852] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen() failed ERRNO=2 FILE=/usr/openv/var/host_cache/1e6/a60f77e6+vnetd,1,8,2,1,0+10.10.20.175.txt
15:36:15.051 [10354852] <2> retry_getaddrinfo: [vnet_addrinfo.c:906] using SVC=vnetd PORT=13724
15:36:15.051 [10354852] <2> retry_getaddrinfo: [vnet_addrinfo.c:910] adjusted service name 13724
15:36:15.051 [10354852] <2> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1630] found via getaddrinfo NAME=10.10.20.175 SVC=vnetd
15:36:15.058 [10354852] <2> vnet_sortaddrs: [vnet_addrinfo.c:3945] sorted addrs: 1 0x1
15:36:15.059 [10354852] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4809] using interface ANY
15:36:15.059 [10354852] <2> async_connect: [vnet_connect.c:1477] connect in progress 1 0x1
15:36:15.067 [10354852] <2> vnet_pbxConnect: pbxConnectEx Succeeded
15:36:15.071 [10354852] <8> do_pbx_service: [vnet_connect.c:2108] via PBX VNETD CONNECT FROM 10.10.10.123.49776 TO 10.10.20.175.1556 fd = 4
15:36:15.072 [10354852] <2> async_connect: [vnet_connect.c:1644] connect async CONNECT FROM 10.10.10.123.49776 TO 10.10.20.175.1556 fd = 4
15:36:15.072 [10354852] <2> connect_to_service: connect succeeded STATUS (0) SUCCESS FROM 0.0.0.0 TO 10.10.20.175 10.10.20.175 vnetd VIA pbx
15:36:15.075 [10354852] <8> vnet_vnetd_connect_forward_socket_begin: [vnet_vnetd.c:443] VN_REQUEST_CONNECT_FORWARD_SOCKET 10 0xa
15:36:15.277 [10354852] <8> vnet_vnetd_connect_forward_socket_begin: [vnet_vnetd.c:460] ipc_string /tmp/vnet-07860384342504714755000000234--RahtG
15:36:15.370 [10354852] <2> vnet_vnetd_connect_forward_socket_begin: [vnet_vnetd.c:471] hash_str1 7c9d0f1c328f622add4fa54d1af257b8
1 1 1
10.10.10.123:49775 -> 10.10.20.175:1556
10.10.10.123:49776 -> 10.10.20.175:1556
15:36:15.580 [10354852] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen() failed ERRNO=0 FILE=/usr/openv/var/host_cache/1ff/ffffffff+vnetd,1,2,0,1,0+.txt
15:36:15.587 [10354852] <2> retry_getaddrinfo: [vnet_addrinfo.c:906] using SVC=vnetd PORT=13724
15:36:15.588 [10354852] <2> retry_getaddrinfo: [vnet_addrinfo.c:910] adjusted service name 13724
15:36:15.588 [10354852] <2> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1630] found via getaddrinfo NAME=NULL SVC=vnetd
15:36:15.771 [10354852] <2> bpcr_get_peername_rqst: Server peername length = 9
15:36:15.971 [10354852] <2> bpcr_get_hostname_rqst: Server hostname length = 7
15:36:16.171 [10354852] <2> bpcr_get_clientname_rqst: Server clientname length = 7
15:36:16.371 [10354852] <2> bpcr_get_version_rqst: bpcd version: 07500000
15:36:16.572 [10354852] <2> bpcr_get_platform_rqst: Server platform length = 9
15:36:16.772 [10354852] <2> bpcr_get_version_rqst: bpcd version: 07500000
15:36:16.972 [10354852] <2> bpcr_patch_version_rqst: theRest == > <
15:36:16.974 [10354852] <2> bpcr_get_version_rqst: bpcd version: 07500000
15:36:17.172 [10354852] <2> bpcr_patch_version_rqst: theRest == > <
15:36:17.174 [10354852] <2> bpcr_get_version_rqst: bpcd version: 07500000
PEER_NAME = nbk-prod1
HOST_NAME = fincbs1
CLIENT_NAME = fincbs1
VERSION = 0x07500000
PLATFORM = rs6000_53
PATCH_VERSION = 7.5.0.0
SERVER_PATCH_VERSION = -1.-1.-1.-1
MASTER_SERVER = nbk-prod1
EMM_SERVER = nbk-prod1
NB_MACHINE_TYPE = CLIENT
15:36:17.376 [10354852] <2> vnet_sortaddrs: [vnet_addrinfo.c:3945] sorted addrs: 1 0x1
15:36:17.377 [10354852] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4809] using interface ANY
15:36:17.377 [10354852] <2> vnet_sortaddrs: [vnet_addrinfo.c:3945] sorted addrs: 1 0x1
15:36:17.378 [10354852] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4809] using interface ANY
15:36:17.378 [10354852] <2> async_connect: [vnet_connect.c:1477] connect in progress 1 0x1
15:36:17.382 [10354852] <2> vnet_pbxConnect: pbxConnectEx Succeeded
15:36:17.386 [10354852] <8> do_pbx_service: [vnet_connect.c:2108] via PBX VNETD CONNECT FROM 10.10.10.123.49778 TO 10.10.20.175.1556 fd = 5
15:36:17.386 [10354852] <2> async_connect: [vnet_connect.c:1644] connect async CONNECT FROM 10.10.10.123.49778 TO 10.10.20.175.1556 fd = 5
15:36:17.387 [10354852] <2> connect_to_service: connect succeeded STATUS (0) SUCCESS FROM 0.0.0.0 TO 10.10.20.175 10.10.20.175 vnetd VIA pbx
15:36:17.387 [10354852] <8> vnet_vnetd_connect_forward_socket_begin: [vnet_vnetd.c:443] VN_REQUEST_CONNECT_FORWARD_SOCKET 10 0xa
15:36:17.480 [10354852] <8> vnet_vnetd_connect_forward_socket_begin: [vnet_vnetd.c:460] ipc_string /tmp/vnet-07862384342506917937000000234--Rah2G
15:36:17.573 [10354852] <2> vnet_vnetd_connect_forward_socket_begin: [vnet_vnetd.c:471] hash_str1 0cd4b91b42498fdf2a003c0a71b56d7d
10.10.10.123:49778 -> 10.10.20.175:1556
<2>bptestbpcd: EXIT status = 0
15:36:17.581 [10354852] <2> bptestbpcd: EXIT status = 0