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Sybase Backup stuck and no child jobs are created.

gopal31
Level 2

Sybase parent jobs are stuck on a particular instance and no child job is created. kindly help.

thanks 

4 REPLIES 4

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Is this a new setup that has never worked before?

Or worked before and now having issues?

Have you created log folders as per the Troubleshooting section of  NetBackup for Sybase Administrator's Guide ?

What do you see in the logs?
Is any process started on the Sybase client?

 

Michael_G_Ander
Level 6
Certified

What does the sybase DBA see in their logs ?

What state are the problematic instance in ?

The standard questions: Have you checked: 1) What has changed. 2) The manual 3) If there are any tech notes or VOX posts regarding the issue

NBU35
Level 6

Adding to Marianne's post, check bphdb logs what you script is doing and where it has stuck.. 

post bphdb logs

gopal31
Level 2

Thanks for the comments guys. there were hang NBU processess which was leading this problem.

I just cancelled the parent job and restarted it again and it worked.