Symantec OpsCenter Analytics Problem after Netbackup upgrade 7.6.1

[Sunil_Gulati]

I am running 7.6.0.1 Symantec OpsCenter Analytics version and my master server is running Netbackup 7.6.1 on Windows 2008 R2 Enterprise.

OpsCenter Data Collection is getting failed for following Data Types since Netbackup upgrade 7.6.1. Not sure what is the issue as My Opscenter is also on latest version and 7.6.1 should be supported.

Error Logs

Not Reported

Mar 7, 2015 1:05 PM

Failed

No factory found for: IDL:Symantec/NetBackup/SL/JobMgmt/NBU_7_6_1/JobInfo:1.0

Images

Mar 7, 2015 1:05 PM

Mar 9, 2015 5:37 AM

Failed

[Nbsl/Agent communication exception]: org.omg.CORBA.NO_IMPLEMENT: Server-side Exception: null vmcid: 0x54410000 minor code: 0 completed: No

Job

Not Reported

Mar 9, 2015 5:37 AM

Failed

[Nbsl/Agent communication exception]: org.omg.CORBA.MARSHAL: No factory found for: IDL:Symantec/NetBackup/SL/JobMgmt/NBU_7_6_1/JobInfo:1.0 vmcid: 0x0 minor code: 0 completed: No

[Marianne · Accepted solution]

Which version is your OpsCentre actually running?

You are starting out saying:

I am running 7.6.0.1 Symantec OpsCenter Analytics...

and later you are saying:

My Opscenter is also on latest version....

OpsCentre version cannot be a lower version than the master.

OpsCentre should always be upgraded first, then Master server(s), followed by media servers and clients.

[Sunil_Gulati]

Yup. My bad. This was resolved after upgrade.