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Symantec VSS provider doesn't start

Carlos_Magalhae
Level 1
Partner Accredited

Hello,

I have the following situation: two exchange virtual servers (cluster), running under a vmware environment, a few days ago i have to perform a reboot . After this, i tried to start the symantec vss provider services with no success (error 1053:  The service did not respond to the start or control request in a timely fashion.). All other netbackup client services are working and functional, i've tried to restart the NBU client on both servers, no success too, and the symantec vss provider still doesnt work.

Both Servers windows 2008 r2 enterprise

Exhange 2010

Netbackup 7.5.0.5  

 

Does anyone have idea of what could have happened?

 

Thanks 

1 REPLY 1

Marianne
Level 6
Partner    VIP    Accredited Certified

I see that nobody has attempted a response in 2 weeks...

All I can suggest is to uninstall and re-install.