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Tape Drive Issue (Drive Down)

Vasu_H
Level 3

Hi,

As I am new to this tool and as i have an issue with tape drive. The drive keep on going to down state.

I tried to up those drive through robtest but its unsuccessful.

When i checked the status through the cmd "vmoprcmd -report_disc" few drives is showing Missing device (drive).

Can any one help me how to check the library connectivity and drive status from OS level through command line.

 

Regards,

Vasu H

 

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

You are 100% correct when you say that you want to check OS level.

You just forgot to tell us WHICH OS...

NBU is supported on Windows, Linux and just about all Unix flavours. 

Please give all relevant info:

OS (and version) on media server

NBU version and patch level

In the meantime, go through these TNs:

http://www.symantec.com/docs/TECH169477

 

 

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4 REPLIES 4

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

You are 100% correct when you say that you want to check OS level.

You just forgot to tell us WHICH OS...

NBU is supported on Windows, Linux and just about all Unix flavours. 

Please give all relevant info:

OS (and version) on media server

NBU version and patch level

In the meantime, go through these TNs:

http://www.symantec.com/docs/TECH169477

 

 

Sathish_Kumar_R
Level 3
Certified

If it is a windows OS means , Please check the Device manager -> Tape drives list first.

Regards,

Sathish

Vasu_H
Level 3

Hi All,

Thanks for your support.

After rebooted the media server and tape library the issue has been resolved.

Regards,

Vasu H

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Glad you got it fixed a MONTH later!

We can provide better assistance if you provide all relevant info, such as OS on media server and NBU version.
If a reboot fixed it, I guess it is a Windows media server? wink