06-27-2016 09:53 PM
I have 4 tape drive on media server was running fine before but one day 1 particular drive never been used anynmore by the backup. Then I check like the following:
D:\Program Files\Veritas\Volmgr\bin>vmoprcmd -d
PENDING REQUESTS
<NONE>
DRIVE STATUS
Drv Type Control User Label RecMID ExtMID Ready Wr.Enbl. ReqId
0 hcart TLD Yes 400805 400805 Yes Yes 0
1 hcart TLD - No - 0
2 hcart TLD Yes 401313 401313 Yes Yes 0
3 hcart TLD Yes 401200 401200 Yes Yes 0
ADDITIONAL DRIVE STATUS
Drv DriveName Shared Assigned Comment
0 ESL02_Drive9 No ebs5-bck.m1.com
1 ESL02_Drive7 No -
2 ESL02_Drive8 No ebs5-bck.m1.com
3 ESL02_Drive10 No ebs5-bck.m1.com
So it is not assigned to the Media server. How can I fix this?
The media server is running Windows 2008 and NetBackup version is 7.7.1.
Thank you very much.
Iwan
Solved! Go to Solution.
06-29-2016 09:14 PM
06-27-2016 11:09 PM
06-28-2016 01:46 AM
Do you storage unit(s) have 4 tape drives all together ?
Is the tape drive OK in library interface ?
06-28-2016 03:58 AM
There could also be a 'stuck' device allocation.
Run this command when no backups are running:
nbrbutil -ResetAll
06-28-2016 07:50 PM
Thanks all for the reply.
@Marianne
D:\Program Files\Veritas\Volmgr\bin>scan
************************************************************
*********************** SDT_TAPE ************************
*********************** SDT_CHANGER ************************
************************************************************
------------------------------------------------------------
Device Name : "Tape1"
Passthru Name: "Tape1"
Volume Header: ""
Port: 5; Bus: 0; Target: 0; LUN: 0
Inquiry : "HP Ultrium 4-SCSI H6AW"
Vendor ID : "HP "
Product ID : "Ultrium 4-SCSI "
Product Rev: "H6AW"
Serial Number: "MXP1143FHF"
WWN : ""
WWN Id Type : 0
Device Identifier: ""
Device Type : SDT_TAPE
NetBackup Drive Type: 3
Removable : Yes
Device Supports: SCSI-5
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name : "Tape3"
Passthru Name: "Tape3"
Volume Header: ""
Port: 7; Bus: 0; Target: 0; LUN: 0
Inquiry : "HP Ultrium 4-SCSI H6FW"
Vendor ID : "HP "
Product ID : "Ultrium 4-SCSI "
Product Rev: "H6FW"
Serial Number: "HU1024AT3F"
WWN : ""
WWN Id Type : 0
Device Identifier: ""
Device Type : SDT_TAPE
NetBackup Drive Type: 3
Removable : Yes
Device Supports: SCSI-5
Flags : 0x0
Reason: 0x0
D:\Program Files\Veritas\Volmgr\bin>tpconfig -l
Device Robot Drive Robot Drive Device
Type Num Index Type DrNum Status Comment Name Path
robot 1 - TLD - - - - ebs3-bck
drive - 0 hcart 9 UP - ESL02_Drive9 {3,0,0,0}
drive - 2 hcart 8 UP - ESL02_Drive8 {6,0,0,0}
drive - 3 hcart 10 UP - ESL02_Drive10 {7,0,0,0}
robot 3 - TLD - - - - ebs11bck
drive - 1 hcart 7 UP - ESL02_Drive7 {5,0,0,0}
I will try the other command you suggest me tomorrow, because I only have downtime tomorrow, the media server is quite busy.
Regards,
iwan
06-28-2016 11:07 PM
06-29-2016 06:44 PM
Marianne,
Thank you very much for analizyng. We have 2 Tape Libraries in difference sites, actually the ESL02_Drive7 should be on the robot 1 (not 3). I think from the report the ESL02_Drive7 went to robot 3 which is not correct. Just found out according to a colleague he did delete that drive and put it back due some problem. It seems it went to other Tape Library.
So I should delete the tape and add it backup again right? I will do it by today I let you know the result.
Regards,
Iwan
06-29-2016 09:14 PM
06-30-2016 07:21 PM
Marianne,
Yes someone ( a colleague) change the configuration, I think from the last reboot somehow the Windows could not see the tape drive, then he tried to delete and put it back, somehow it went wrong.
I follow your advice, Now it is working fine. Thank you very much!
Regards,
Iwan