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Tape backup read label

carlos_espinoza
Level 4
Partner Accredited

Hi All,

Recently the customer request me a restore information, I find the information in a tape and I mounted it, but when I request information from inventory, the system show me the name of tape different than when this tape was written. In this case the name of tape is LT5020L5, this is the name that I see after the inventory, the old name is T5020L5, yes the L was ommited, then when I try to restore the system ask for the tape T5020L5, and when I mounted, the system found the tape LT5020L5 and is going to scratch.


I think in to import the tape to read the images and put it into the database, but after this I will have two tapes with same information, how this could solve? I accept other options for restore in this case.

Regards,

Carlos Espinoza

 

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Level 6
Partner    VIP    Accredited Certified
So, previously the robot only reported 7 characters of the barcode and NBU used the last 6 as media-id:
5025L5 T5025L5

Now the robot reports all 8 characters of the barcode and NBU uses the 1st 6 as media-id:
LT5025 LT5025L5

Media-id 5025L5 is the one with images.
You will need to delete media-id LT5025.

After delete, update the barcode of media-id 5025L5 from cmd:
vmchange -m 5025L5 -barcode LT5025L5
(Command is in ....volmgr/bin)

Then inventory the robot.
The restore will now work.

View solution in original post

4 REPLIES 4

Marianne
Level 6
Partner    VIP    Accredited Certified
You need to look closer...
Media id and barcode are 2 separate fields.

NBU media id will only be 6 characters. Barcode can be more characters - normally 8. You need to tell us which 6-character media-id the restore is looking for and which 6 characters was added as media id by the inventory.

When we have correct info, we will be able to assist.

carlos_espinoza
Level 4
Partner Accredited

Thank you Marianne, for reply, please see the attached screenshot.

Marianne
Level 6
Partner    VIP    Accredited Certified
So, previously the robot only reported 7 characters of the barcode and NBU used the last 6 as media-id:
5025L5 T5025L5

Now the robot reports all 8 characters of the barcode and NBU uses the 1st 6 as media-id:
LT5025 LT5025L5

Media-id 5025L5 is the one with images.
You will need to delete media-id LT5025.

After delete, update the barcode of media-id 5025L5 from cmd:
vmchange -m 5025L5 -barcode LT5025L5
(Command is in ....volmgr/bin)

Then inventory the robot.
The restore will now work.

carlos_espinoza
Level 4
Partner Accredited

Marrianne,

Thank you, this was amazing.

Carlos Espinoza