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The Following files were not restored

arsalanali
Level 4

Hello everyone,

Today when i initiated a restore, it started to skip files in the destination folder with following message "The Following Files were not restored"
I tried couple of other recent backup but getting same message. 
Any idea why this is happening? Screenshots of the message are attached.

i'm using 
AIX 5.3
Netbackup 6.5.6

yeah its pretty old i know.
waiting for your kind response.

 

Regards,

4 REPLIES 4

Marianne
Level 6
Partner    VIP    Accredited Certified

Please start from the beginning - show us initial restore screen where machines (Server, source, destination client) and Policy type is selected.

Also show us restore options in final restore screen.

The paths look like Windows paths. 
Are you restoring back to the same host? (source and destination the same)
or to different host?
Have you verified that the path exist on the destination client?

Do you have log folders on master, media and destination client?

We will need the following logs to troubleshoot:

On master : bprd (restart NBU after creating the folder)

On media server: bptm and bpbrm

On destination client: tar

 

Dollypee
Moderator
Moderator
   VIP    Certified

Can you also paste all activity monitor logs here for us to see. You might want to verify needed media server for this restore is available.

arsalanali
Level 4

Thanx for your responses esxperts. As i was on leave today, i'll send you the logs tomorrow.

 

Regards,

Marianne
Level 6
Partner    VIP    Accredited Certified

Please remember to also answer my questions above when you upload logs.