The Veritas Netbackup install was interrupted before it could be completed

[rhodey99]

Hi All, I'm attemptoing to Install the Veritas Netbackup Client 6.5 on a Windows 2000. The Installation fails with the folllowing errror:

The Veritas Netbackup install was interrupted before it could be completed

Log file attached.

I googled that error number and couldn't find anything.

I cant seem to get this working , the account used for the installion is a local adminstrator. The server has been rebooted. The windows installer upgraded to v3.

The setup.exe was run from  the local C drive...  Any help or suggestions would be HIGHLY appreciated!

[Marianne]

Sorry my friend - I doubt that anyone on this forum will be able to help you.

Both Windows 2000 and NBU 6.5 have been out of support for quite some time and both Microsoft and Veritas have removed al KB articles related to these obsolete versions.

No idea why you are even trying.... walk away....

[RamNagalla · Accepted solution]

as Marianne says... you really need to start using the laterst version of Netbackup and OS to to avoid any issues if future even you manage to install it.

and related to current error, see if below one works ...not sure if it work of 2000 you got to try and test it

https://www.veritas.com/support/en_US/article.TECH146652

   a. Open a Command Prompt by clicking on the Start button, and selecting Run, and typing "command" and pressing Enter. 
      b. Change to the C:\Windows\System32 directory. 
      c. Enter the following command: regsvr32 scrrun.dll and press Enter

      d.  Retry the installation of the NetBackup.

"may be you need to try in \winnt\system32 since its win 2000"

[CRZ]

A few internal TechNotes with similar errors lead me to believe that this appears to be more an issue with the Windows Scripting engine than with NetBackup. 

I like RamNagalla's idea; you might also want to rety to update/reinstall WS? 

Windows Script 5.7 for Windows 2000
 http://www.microsoft.com/en-us/download/details.aspx?id=20240