12-08-2022 05:29 PM
Hi
İ use ibm ts4300 and netbacup 8.1
i clean the driver but i still get this error . i use clean tape 30 times (can this be)
The device has indicated that cleaning is required before further operation are attempted.
should i use new clean tape?
12-08-2022 11:52 PM
Hi
I would have logged to this TL web interface and checked from there. Maybe you will see that cleaning tape is expired under inventory pane, or anything else... If issue persist open a ticket to vendor to replace faulty drive.
12-09-2022 12:07 AM
Typical a cleaning cartridge can be used 50 times. If it used more than 50 times the drives will not perform the cleaning operation. Try a new cleaning tape.
What error messages are you getting ?
12-10-2022 02:14 PM