05-09-2015 07:16 AM
Hi All,
I have this 2 tape drives that always on state DOWN TLD, even if I repeatly perform "up path". I don't see any H/w failure there (SLConsole) either. Have anyone had the same issue like this? Btw, I'm using Tape Lib SL3000
HP.ULTRIUM5-SCSI.006
HP.ULTRIUM5-SCSI.007
(please see the capture )
Care to share anyone? Thank you
Solved! Go to Solution.
05-09-2015 09:25 AM
Likley - you got a SCSI transport issue for sure.
Fibrechannel issues or the tape drives dropped off the bus at a time. You need to ensure the OS can see and talk to the drives before puting them in up status in Netbackup.
05-09-2015 07:52 AM
05-09-2015 08:02 AM
Hi,
These messages are from one of the media servers:
May 9 21:54:55 myseccbi scsi: [ID 107833 kern.warning] WARNING: /pci@13,700000/SUNW,qlc@0/fp@0,0/st@w500104f000afce48,0 (st1):
May 9 21:54:55 myseccbi transport rejected
May 9 21:54:55 myseccbi scsi: [ID 107833 kern.warning] WARNING: /pci@13,700000/SUNW,qlc@0/fp@0,0/st@w500104f000afce48,0 (st1):
May 9 21:54:55 myseccbi transport rejected
May 9 21:54:55 myseccbi scsi: [ID 107833 kern.warning] WARNING: /pci@13,700000/SUNW,qlc@0/fp@0,0/st@w500104f000afce48,0 (st1):
May 9 21:54:55 myseccbi transport rejected
May 9 21:54:55 myseccbi avrd[10006]: [ID 498531 daemon.error] user scsi ioctl() failed, may be timeout, errno = 5, I/O error
May 9 21:55:10 myseccbi scsi: [ID 107833 kern.warning] WARNING: /pci@13,700000/SUNW,qlc@0/fp@0,0/st@w500104f000afce48,0 (st1):
May 9 21:55:10 myseccbi transport rejected
May 9 21:55:10 myseccbi scsi: [ID 107833 kern.warning] WARNING: /pci@13,700000/SUNW,qlc@0/fp@0,0/st@w500104f000afce48,0 (st1):
May 9 21:55:10 myseccbi transport rejected
May 9 21:55:10 myseccbi scsi: [ID 107833 kern.warning] WARNING: /pci@13,700000/SUNW,qlc@0/fp@0,0/st@w500104f000afce48,0 (st1):
May 9 21:55:10 myseccbi transport rejected
May 9 21:55:10 myseccbi avrd[10006]: [ID 498531 daemon.error] user scsi ioctl() failed, may be timeout, errno = 5, I/O error
It is hardware failure related issue?
05-09-2015 09:25 AM
Likley - you got a SCSI transport issue for sure.
Fibrechannel issues or the tape drives dropped off the bus at a time. You need to ensure the OS can see and talk to the drives before puting them in up status in Netbackup.
05-15-2015 05:25 AM
Hi,
Thanks for the help. I checked the tape drives fc connection, and it turned out to be inactive. So, I fixed that and refresh the I/O from OS, and they now appear in sgscan. So, after reconfig devices from NBU, they are in TLD status now. Thanks a lot
Best Regards,
Sheriff