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The storage data format is ahead of software supported version

AndriiPushkarov
Level 4

Hi all  An unsuccessful attempt was made to update the cluster node from version 7.6.1.2 to 8. The result is version 7.6.1.2. MSDP pool gives an error ”The storage data format is ahead of software supported version” 

How can I fix this to work with version 7.6.1.2?

Andrii

1 ACCEPTED SOLUTION

Accepted Solutions

VAM
Level 3

Try to fix problem through:

"C:\Program Files\Veritas\pdde\stconv.exe" --fixformatfile

 

Maybe convertation  has not gone so far.

 

View solution in original post

7 REPLIES 7

Sujay24
Level 4
Employee

HI,

Provide output of below commands:-

C:\Program Files\Veritas\pdde>spoold.exe --test

C:\Program Files\Veritas\pdde>spad.exe --test

C:\Program Files\Veritas\pdde>spad.exe --trace

C:\Program Files\Veritas\pdde>spoold.exe --trace

Nicolai
Moderator
Moderator
Partner    VIP   

Open a support request with Veritas

 

Results of spoold.exe, spad.exe execution in the attachment

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
I agree with Nicolai. Don't try to revert back. Rather log an urgent call with Support about failed upgrade of clustered NBU master to 8.0.

In the meantime, check Upgrade Guide, Installation Guide and Clustered Master Server Guide to ensure that you have ALL requirements in place.

Links to manuals in Handy NBU Links in my signature.

VAM
Level 3

Try to fix problem through:

"C:\Program Files\Veritas\pdde\stconv.exe" --fixformatfile

 

Maybe convertation  has not gone so far.

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

We can only hope that @AndriiPushkarov managed to find a solution since the issue was experienced a week ago.

Thanks to all the participants!