07-12-2013 05:00 AM
Hi All,
Updated to add that this document has now been released as a Technote. A couple of alterations have also been made.
http://www.symantec.com/docs/TECH209090
I hope the attached document may be of interest. It is an attempt to highlight the differnt areas that may be considerend when investigatting an issue.
There is not really any right/ wrong answers, so I'm not currently looking at making any major changes. The idea is more of a demonstration of how you 'might' tackle an issue, it is up to the individual to 'fine-tune' the exact methods they use.
Many thanks,
Martin
07-15-2013 02:22 PM
Thanks for sharing this awesome flow chart Martin !
Very informative Doc :)
08-01-2013 04:56 AM
To avoid having to update multiple copies, the document will now only be available from the Technote.
http://www.symantec.com/docs/TECH209090
Many thanks,
Matin