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Tpconfig detion of drive having Problem

virankumar
Level 4

I tried to delete one drive using the tpconfig command its showing the fallowing error . Do we have any command to delted Force fully

 

Please give me the solution for this

 

Thanks in advance

 

Enter option:

Enter name of drive to delete: Drive019

Drive name Drive019 does not exist

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

I have personally been able to delete drives in this situation with the text-based tpconfig menu on the media server that reported MISSING_PATH  (It was as Solaris media server on NBU 7.1).

Please start tpconfig, select 1) Drive Configuration, then Delete.

Enter the name of the drive you want to delete: Drive019 
 
Please copy the text of each step and post here.
 
If this does not work for you, I guess the only alternative will be to open a Support call with Symantec.

View solution in original post

4 REPLIES 4

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Please show us output of 'tpconfig -l' and 'vmoprcmd -d'.

The only alternative to 'normal' delete is to delete all devices for a media server:

nbemmcmd -deletealldevices -machinename <hosrname> -machinetype <media>

virankumar
Level 4

Device Robot Drive       Robot                        Drive     Device                                                                          Second
Type     Num Index  Type DrNum Status  Comment        Name      Path                                                                            Device Path
robot      2    -    ACS    -       -  -              -         10.134.82.51
  drive    -    0 hcart3    -  DISABL  -              Drive019  MISSING_PATH:/dev/rmt/2cbn:57200                                                ACS=0, LSM=0, PANEL=12, DRIVE=1
  drive    -    1  hcart    -  DISABL  -              Drive062  /dev/rmt/3cbn                                                                   ACS=0, LSM=0, PANEL=12, DRIVE=1
  drive    -    2 hcart3    -      UP  -              Drive054  /dev/rmt/15cbn                                                                  ACS=0, LSM=0, PANEL=12, DRIVE=5
  drive    -    3 hcart3    -      UP  Marlow T10K-B  Drive036  /dev/rmt/1cbn                                                                   ACS=0, LSM=0, PANEL=12, DRIVE=3
  drive    -    6 hcart3    -      UP  -              Drive045  /dev/rmt/4cbn                                                                   ACS=0, LSM=0, PANEL=12, DRIVE=7
  drive    -   13 hcart3    -      UP  -              Drive046  /dev/rmt/14cbn                                                                  ACS=0, LSM=0, PANEL=12, DRIVE=6
  drive    -   15 hcart3    -      UP  -              Drive006  /dev/rmt/25cbn                                                                  ACS=0, LSM=0, PANEL=12, DRIVE=9
  drive    -   16 hcart3    -      UP  -              Drive011  /dev/rmt/26cbn                                                                  ACS=0, LSM=0, PANEL=12, DRIVE=10
  drive    -   17 hcart3    -      UP  -              Drive013  /dev/rmt/27cbn                                                                  ACS=0, LSM=0, PANEL=12, DRIVE=11
  drive    -   18  hcart    -  DISABL  -              Drive065  /dev/rmt/0cbn                                                                   ACS=0, LSM=0, PANEL=12, DRIVE=4
robot      4    -    TLD    -       -  -              -         bnmlw-medi-01
  drive    -    4  hcart    1      UP  -              Drive067  /dev/rmt/13cbn
  drive    -    5  hcart    3      UP  -              Drive068  /dev/rmt/12cbn
  drive    -    7  hcart    5      UP  -              Drive069  /dev/rmt/11cbn
  drive    -   19  hcart    7      UP  -              Drive081  /dev/rmt/24cbn
  drive    -   20  hcart    9      UP  -              Drive082  /dev/rmt/23cbn
robot      6    -    TLD    -       -  -              -         /dev/sg/c0tw100000068d09cf80l3
  drive    -    8  hcart    2      UP  -              Drive070  /dev/rmt/10cbn
  drive    -    9  hcart    4      UP  -              Drive076  /dev/rmt/9cbn
  drive    -   21  hcart    6      UP  -              Drive083  /dev/rmt/22cbn
  drive    -   22  hcart    8      UP  -              Drive084  /dev/rmt/21cbn
  drive    -   23  hcart   10      UP  -              Drive085  /dev/rmt/20cbn
robot      7    -    TLD    -       -  -              -         /dev/sg/c0tw100000068d09cf80l6
  drive    -   10  hcart    1      UP  -              Drive077  /dev/rmt/8cbn
  drive    -   11  hcart    2      UP  -              Drive078  /dev/rmt/7cbn
  drive    -   12  hcart    3      UP  -              Drive079  /dev/rmt/6cbn
  drive    -   14  hcart    4      UP  -              Drive080  /dev/rmt/5cbn
robot      8    -    TLD    -       -  -              -         /dev/sg/c0tw100000068d09cf81l5
  drive    -   24  hcart    1      UP  -              Drive086  /dev/rmt/19cbn
  drive    -   25  hcart    2      UP  -              Drive087  /dev/rmt/18cbn
  drive    -   26  hcart    3      UP  -              Drive088  /dev/rmt/17cbn
  drive    -   27  hcart    4      UP  -              Drive089  /dev/rmt/16cbn
 

 

-------------------------------

 

Id  DriveName           Type   Residence
      Drive Path                                                       Status
****************************************************************************
0   Drive019             hcart3 ACS(2)  ACS=0, LSM=0, PANEL=12, DRIVE=1
      MISSING_PATH:/dev/rmt/2cbn:572004002304MISSING_PATH:/dev/rmt/2cb DISABLED
1   Drive062             hcart  ACS(2)  ACS=0, LSM=0, PANEL=12, DRIVE=1
      /dev/rmt/3cbn                                                    DISABLED
2   Drive054             hcart3 ACS(2)  ACS=0, LSM=0, PANEL=12, DRIVE=5
      /dev/rmt/15cbn                                                   UP
3   Drive036             hcart3 ACS(2)  ACS=0, LSM=0, PANEL=12, DRIVE=3
      /dev/rmt/1cbn                                                    UP
4   Drive067             hcart  TLD(4)  DRIVE=1
      /dev/rmt/13cbn                                                   UP
5   Drive068             hcart  TLD(4)  DRIVE=3
      /dev/rmt/12cbn                                                   UP
6   Drive045             hcart3 ACS(2)  ACS=0, LSM=0, PANEL=12, DRIVE=7
      /dev/rmt/4cbn                                                    UP
7   Drive069             hcart  TLD(4)  DRIVE=5
      /dev/rmt/11cbn                                                   UP
8   Drive070             hcart  TLD(6)  DRIVE=2
      /dev/rmt/10cbn                                                   UP
9   Drive076             hcart  TLD(6)  DRIVE=4
      /dev/rmt/9cbn                                                    UP
10  Drive077             hcart  TLD(7)  DRIVE=1
      /dev/rmt/8cbn                                                    UP
11  Drive078             hcart  TLD(7)  DRIVE=2
      /dev/rmt/7cbn                                                    UP
12  Drive079             hcart  TLD(7)  DRIVE=3
      /dev/rmt/6cbn                                                    UP
13  Drive046             hcart3 ACS(2)  ACS=0, LSM=0, PANEL=12, DRIVE=6
      /dev/rmt/14cbn                                                   UP
14  Drive080             hcart  TLD(7)  DRIVE=4
      /dev/rmt/5cbn                                                    UP
15  Drive006             hcart3 ACS(2)  ACS=0, LSM=0, PANEL=12, DRIVE=9
      /dev/rmt/25cbn                                                   UP
16  Drive011             hcart3 ACS(2)  ACS=0, LSM=0, PANEL=12, DRIVE=10
      /dev/rmt/26cbn                                                   UP
17  Drive013             hcart3 ACS(2)  ACS=0, LSM=0, PANEL=12, DRIVE=11
      /dev/rmt/27cbn                                                   UP
18  Drive065             hcart  ACS(2)  ACS=0, LSM=0, PANEL=12, DRIVE=4
      /dev/rmt/0cbn                                                    DISABLED
19  Drive081             hcart  TLD(4)  DRIVE=7
      /dev/rmt/24cbn                                                   UP
20  Drive082             hcart  TLD(4)  DRIVE=9
      /dev/rmt/23cbn                                                   UP
21  Drive083             hcart  TLD(6)  DRIVE=6
      /dev/rmt/22cbn                                                   UP
22  Drive084             hcart  TLD(6)  DRIVE=8
      /dev/rmt/21cbn                                                   UP
23  Drive085             hcart  TLD(6)  DRIVE=10
      /dev/rmt/20cbn                                                   UP
24  Drive086             hcart  TLD(8)  DRIVE=1
      /dev/rmt/19cbn                                                   UP
25  Drive087             hcart  TLD(8)  DRIVE=2
      /dev/rmt/18cbn                                                   UP
26  Drive088             hcart  TLD(8)  DRIVE=3
      /dev/rmt/17cbn                                                   UP
27  Drive089             hcart  TLD(8)  DRIVE=4
      /dev/rmt/16cbn                                                   UP

Currently defined robotics are:
  ACS(2)     ACSLS server = 10.134.82.51
  TLD(4)     robot control host = bnmlw-medi-01
  TLD(6)     robotic path = /dev/sg/c0tw100000068d09cf80l3
  TLD(7)     robotic path = /dev/sg/c0tw100000068d09cf80l6
  TLD(8)     robotic path = /dev/sg/c0tw100000068d09cf81l5

EMM Server = south-nbumast-01
 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

I have personally been able to delete drives in this situation with the text-based tpconfig menu on the media server that reported MISSING_PATH  (It was as Solaris media server on NBU 7.1).

Please start tpconfig, select 1) Drive Configuration, then Delete.

Enter the name of the drive you want to delete: Drive019 
 
Please copy the text of each step and post here.
 
If this does not work for you, I guess the only alternative will be to open a Support call with Symantec.

mph999
Level 6
Employee Accredited

If Mariannes suggestion doesn't work :

See if vmglob can delete the drive.  

http://www.symantec.com/docs/TECH52596

vmglob is an 'old' command, and I'm not sure if it's even in the latest versions of NBU (as you can tell I tend not to use it ...)  However, I recall that it has deleted drives when tpconfig command has failed.

If this doesn't work.

Delete all the devices and reconfigure

nbemmcmd -deletealldevices -allreords

or

Log a call and request SQL commands to directly delete drive from NBDB.