Trying to restore 9940B on netbackup 7.1

[FArnaud]

I'm trying to restore an old backup on 9940B connected on my new server netbackup 7.1

the command vmphyinv exit successfully

but "initiate import" on the Netbackup Administration Console give:

7 nov. 2012 15:40:47 - begin Import
7 nov. 2012 15:40:47 - Info bptm (pid=5226) start
7 nov. 2012 15:40:47 - started process bptm (pid=5226)
7 nov. 2012 15:40:47 - Info bptm (pid=5226) Waiting for mount of media id UN0005 (copy 1) on server netb.
7 nov. 2012 15:40:47 - started process bptm (pid=5226)
7 nov. 2012 15:40:47 - mounting UN0005
7 nov. 2012 15:40:47 - Info bptm (pid=5226) INF - Waiting for mount of media id UN0005 on server netb for reading.
7 nov. 2012 15:40:47 - requesting resource UN0005
7 nov. 2012 15:40:47 - granted resource  UN0005
7 nov. 2012 15:40:47 - granted resource  STK.T9940B.000
7 nov. 2012 15:40:49 - Error bptm (pid=5226) SCSI PERSISTENT RESERVE failed (key 0x7d800002 001e8493) (Verification failed for reservation with key 0x7d800002 001e8493)
7 nov. 2012 15:40:49 - current media UN0005 complete, requesting next media STK.T9940B.000:9940B:UN0005
 

[Nicolai]

What OS ?

SCSI reservation is the task of the operating system. Either the OS does not support SCSI persistent reservation or another host has already reserved the drive.

[FArnaud]

Linux Redhat 5.4

[Marianne · Accepted solution]

Seems SCSI Persistent Reserve is enabled on your media server.

Try to disable it. Host Properties -> Media server -> Media
Select SPC-2 SCSI reserve option (NBU default).

Ensure bptm log folder exists on the media server and increase logging level for bptm to 3 (at least).
Post bptm log as File attachment if problem still exists after enabling SPC-2 SCSI reserve option.

[FArnaud]

It works selecting SPC-2 SCI   !!!

Thank you very much for your valuable help

Arnaud

[Marianne]

You may want to read up on requirements for SCSI Persistent Reserve in NBU Admin Guide I.
Links to all manuals in Handy Links in my signature.