Michal is 'probably' correct ...
NBU generates a media ID from some, or all of the barcode displayed by the robot, with the media ID bing a max of 6 characters.
"requesting for the Tape CI4581 but the inventory is showing 4581L4."
If the robot is displaying all 8 charcters in the barcode, Michal is correct, just need to delete the media, change the media generateion rules so the mediaid becomes [CI4581]L4
If the robot is only displaying the last 6 characters of the barcode, then no mater what you do, a media ID rule will only show the last 6 charaters.
You can see how many characters, and which ones, the robot displays by looking in robtest 's s' command or just looking at existing 'working' media in the GUI and see what the barcode is.
If you have this issue, two ways:
1. Change the robot so it can displays all 8 charaters (this will be possible somewhere in the robot console.
2. Create the media ID rule to select the first 6 characters (you also have to specify how many total charcters are in the barcode)
... Once the restore is done, you will have to set the robot back to how it was ... and delete the mediaid rule.
The other way I think is to put customer charcters in to the rule - I've never done this, but from the admin guide
A Media ID generation rule consists of a maximum of six colon-separate fields.
Numbers define the positions of the characters in the barcode that are to be
extracted. For example, the number 2 in a field extracts the second character
(from the left) of the barcode. You can specify numbers in any order.
To insert a specific character in a generated media idea, precede the character
by a pound sign (#). Any alphanumeric characters that are specified must be
valid for a media ID..
You would specify the rule like thsis (I think)
#C#I#4#5#8#1
