12-14-2015 11:26 PM
Moved to new discussion from Tapes with the same label
Ok, I have another problem. The delay was due to my master server not being active for tape or disk and that's normal. The thing is, if I select any other media server in the dropdown menu for "media owner" in the report settings, it gives me an error "Access to the client was not allowed". Why would it say that? We're talking about a tape, not a client...
Solved! Go to Solution.
12-15-2015 05:16 AM
If you are using Admin console on your PC, then please add this name to Server entries in Host Properties on the master and all media servers.
12-14-2015 11:46 PM
Any kind of 'instruction' to a media server starts with a connection request - similar to Client connection.
Please create bpcd log folder on the media server.
After next error message, open bpcd log on the media server to see what the issue is.
12-15-2015 05:08 AM
This is the result of the bpcd logging:
08:00:40.414 [29755] <2> bpcd valid_server: comparing chopin-mtl and mext000-000135.mtq.min.intra
08:00:40.414 [29755] <4> bpcd valid_server: mext000-000135.mtq.min.intra is not a master server
08:00:40.414 [29755] <16> bpcd valid_server: mext000-000135.mtq.min.intra is not a media server either
08:00:40.452 [29755] <2> process_requests: output socket port number = 1
08:00:40.660 [29755] <2> process_requests: Duplicated vnetd socket on stderr
08:00:40.660 [29755] <2> process_requests: <---- NetBackup 7.6.1 0 ------------initiated
08:00:40.660 [29755] <2> process_requests: VERBOSE = 0
08:00:40.661 [29755] <2> bpcd exit_bpcd: exit status 46 ----------->exiting
08:00:40.665 [29755] <4> bpcd exit_bpcd: FTL - BPCD EXIT STATUS 46 <?xml version="1.0" encoding="utf-8"?><StatusMsgDoc><StatusMsg NBUStatus="46" Severity="2" VXULoid="137" VXULtid="114"><P pos="0">mext000-000135.mtq.min.intra</P><P pos="1">10.100.226.184</P><P pos="2">ntp.mtq.min.intra</P><P pos="3">10.100.103.95</P><MsgString>Request from host mext000-000135.mtq.min.intra (10.100.226.184) to host ntp.mtq.min.intra (10.100.103.95) is not allowed access.</MsgString><StatusMsg NBUStatus="46" Severity="0" VXULoid="137" VXULtid="115"><P pos="0">mext000-000135.mtq.min.intra</P><P pos="1">10.100.226.184</P><P pos="2">lgp031</P><MsgString>Host mext000-000135.mtq.min.intra (10.100.226.184) is not an authorized server for host lgp031.</MsgString></StatusMsg></StatusMsg></StatusMsgDoc>
08:00:40.665 [29755] <16> process_requests: Server access denied
mext000-000135.mtq.min.intra is my PC. chopin-mtl is the master (in a cluster with chopin-qc, the virtual name is chopin).
12-15-2015 05:16 AM
If you are using Admin console on your PC, then please add this name to Server entries in Host Properties on the master and all media servers.
12-15-2015 06:56 AM
Which name? Chopin and my own PC are already added. I will add chopin-mtl and try again.
12-15-2015 06:59 AM
Ok, it's working now. I had to add my PC to the list of servers for the media server I wanted to use to mount the tape. Thanks for the help :)