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Unable to configure storage unit for NDMP

sandmangts
Level 3

I have an interesting problem. My NDMP backups to an EMC storage unit are crawling. When attempting to configure my storage unit I go to storage unit, new. I have 4 devices attached, 2 hp vls, 1 hp MSA and our EMC data domain which is robot tld3. Under new storage unit when storage unit type is set to media manager I can select the tld3 storage unit. When I switch to NDMP the tld3 robot is not on the drop down anymore. How can I make netbackup see this device as NDMP enabled?

Any help is greatly appreciated.

6 REPLIES 6

Yasuhisa_Ishika
Level 6
Partner Accredited Certified

It is not clear for me to which host you attached your robot.
I assume that you configured Data Domain as VTL, and you have already attached it to some host in NetBackup domain.

Please provide us view of your configuration.

  • Which host TLD(3) is attached to and configured with
  • Detail of NDMP host you are to configure. robot and drives in TLD(3) attached to this host?
  • Have you already added credential of NDMP host into NetBackup?
  • Why not use Device Configuration Wizard?

sandmangts
Level 3

Our master server is connected to the robot. The NDMP host is a Celerra. The creds are correctly configured and you were absolutely right. Although this setup was working fine I had changed the media multiplexing setting and backups started crawling. I changed the setting back to its original state and the problem persisted. I then re ran the configuration wizard and throughput went back to the expected rate. I did not have to set the drive paths specifically for NDMP.

Yasuhisa_Ishika
Level 6
Partner Accredited Certified

Have you attached and configured drives in TLD(3) robot to Celerra?
Please post output of "tpconfig -d", "tpconfig -emm_dev_list" and "tpautoconf -prove <your_celerra_hostname>".

sandmangts
Level 3

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Program Files\Veritas\NetBackup\bin\admincmd>cd..

C:\Program Files\Veritas\NetBackup\bin>cd..

C:\Program Files\Veritas\NetBackup>cd..

C:\Program Files\Veritas>cd volmgr

C:\Program Files\Veritas\Volmgr>cd bin

C:\Program Files\Veritas\Volmgr\bin>tpconfig -d
Id  DriveName           Type   Residence
      SCSI coordinates/Path                                            Status
****************************************************************************
0   IBM.ULTRIUM-TD3.000  hcart3 TLD(0)  DRIVE=1
      {2,0,2,1}                                                        UP
      c224t0l0 (10.88.112.21)                                          UP
      c224t0l0 (10.88.112.40)                                          UP
1   IBM.ULTRIUM-TD3.001  hcart3 TLD(0)  DRIVE=2
      {2,0,2,2}                                                        UP
      c224t0l1 (10.88.112.21)                                          UP
      c224t0l1 (10.88.112.40)                                          UP
2   IBM.ULTRIUM-TD3.002  hcart3 TLD(0)  DRIVE=3
      {2,0,2,3}                                                        UP
      c224t0l2 (10.88.112.21)                                          UP
      c224t0l2 (10.88.112.40)                                          UP
3   IBM.ULTRIUM-TD3.003  hcart3 TLD(0)  DRIVE=4
      {2,0,2,4}                                                        UP
      c224t0l3 (10.88.112.21)                                          UP
      c224t0l3 (10.88.112.40)                                          UP
4   HP.ULTRIUM5-SCSI.000 hcart2 TLD(1)  DRIVE=1
      {2,0,4,0}                                                        UP
5   HP.ULTRIUM5-SCSI.001 hcart2 TLD(1)  DRIVE=2
      {2,0,5,0}                                                        UP
6   IBM.ULTRIUM-TD3.004  hcart3 TLD(0)  DRIVE=5
      {3,0,2,1}                                                        UP
7   IBM.ULTRIUM-TD3.005  hcart3 TLD(0)  DRIVE=6
      {3,0,2,2}                                                        UP
      c192t0l1 (10.88.112.21)                                          UP
      c192t0l1 (10.88.112.40)                                          UP
8   IBM.ULTRIUM-TD3.006  hcart3 TLD(0)  DRIVE=7
      {3,0,2,3}                                                        UP
      c192t0l2 (10.88.112.21)                                          UP
      c192t0l2 (10.88.112.40)                                          UP
9   IBM.ULTRIUM-TD3.007  hcart3 TLD(0)  DRIVE=8
      {3,0,2,4}                                                        UP
      c192t0l3 (10.88.112.21)                                          UP
      c192t0l3 (10.88.112.40)                                          UP
10  HP.ULTRIUM5-SCSI.002 hcart2 TLD(1)  DRIVE=3
      {4,0,3,0}                                                        UP
11  HP.ULTRIUM5-SCSI.003 hcart2 TLD(1)  DRIVE=4
      {4,0,4,0}                                                        UP

Currently defined robotics are:
  TLD(0)     SCSI coordinates = {3,0,2,0}
  TLD(1)     SCSI coordinates = {2,0,4,1}

EMM Server = wstitpnbu701


C:\Program Files\Veritas\Volmgr\bin>

Time Mounted:                   0
Total Time Mounted:             93
Cleaning Frequency:             0
Last Time Cleaned:              0
Vendor Device Num:              0
Tape Alert 1:                   0
Tape Alert 2:                   0
Last DA Call Time:              0
Application Type:               0
Drive Path:                     c192t0l2
Volume Header Drive Path:       -
Vendor Drive Name:              -
Current RVSN:                   -
Current EVSN:                   -
Current User:                   -
Operator Comment:               -
SN:                             7101650007
Inquiry Info:                   IBM     ULTRIUM-TD3     8711
World Wide Id:                  -
NDMP Host:                      10.88.112.40
Scan Host:                      -
Assign Host:                    -
RSM GUID:                       00000000-0000-0000-0000-000000000000
APPL_GUID:                      00000000-0000-0000-0000-000000000000
==============================================================================
==============================================================================
Drive:                          IBM.ULTRIUM-TD3.007
Index:                          9
Drive Type:                     hcart3(16)
Media Server:                   wstitpnbu701
Occupy Index:                   0
Opr Count:                      0
Status:                         2
Saved Mode Bits:                0
Access Mode:                    82
Robot Type:                     TLD(8)
Robot Number:                   0
Loc1:                           8
Loc2:                           -1
Loc3:                           -1
Loc4:                           -1
Loc5:                           0
Port:                           3
Bus:                            0
Target:                         2
Lun:                            4
VH Saved Mode Bits:             0
Flags:                          0
PathFlags:                      0
DeviceFlags:                    0
Time Mounted:                   0
Total Time Mounted:             100
Cleaning Frequency:             0
Last Time Cleaned:              0
Vendor Device Num:              0
Tape Alert 1:                   0
Tape Alert 2:                   0
Last DA Call Time:              0
Application Type:               0
Drive Path:                     -
Volume Header Drive Path:       -
Vendor Drive Name:              -
Current RVSN:                   -
Current EVSN:                   -
Current User:                   -
Operator Comment:               -
SN:                             7101650008
Inquiry Info:                   IBM     ULTRIUM-TD3     8711
World Wide Id:                  -
NDMP Host:                      -
Scan Host:                      -
Assign Host:                    -
RSM GUID:                       00000000-0000-0000-0000-000000000000
APPL_GUID:                      00000000-0000-0000-0000-000000000000
==============================================================================
==============================================================================
Drive:                          IBM.ULTRIUM-TD3.007
Index:                          9
Drive Type:                     hcart3(16)
Media Server:                   wstitpnbu701
Occupy Index:                   0
Opr Count:                      0
Status:                         2
Saved Mode Bits:                0
Access Mode:                    82
Robot Type:                     TLD(8)
Robot Number:                   0
Loc1:                           8
Loc2:                           -1
Loc3:                           -1
Loc4:                           -1
Loc5:                           0
Port:                           -1
Bus:                            -1
Target:                         -1
Lun:                            -1
VH Saved Mode Bits:             0
Flags:                          0
PathFlags:                      0
DeviceFlags:                    0
Time Mounted:                   0
Total Time Mounted:             100
Cleaning Frequency:             0
Last Time Cleaned:              0
Vendor Device Num:              0
Tape Alert 1:                   0
Tape Alert 2:                   0
Last DA Call Time:              0
Application Type:               0
Drive Path:                     c192t0l3
Volume Header Drive Path:       -
Vendor Drive Name:              -
Current RVSN:                   -
Current EVSN:                   -
Current User:                   -
Operator Comment:               -
SN:                             7101650008
Inquiry Info:                   IBM     ULTRIUM-TD3     8711
World Wide Id:                  -
NDMP Host:                      10.88.112.21
Scan Host:                      -
Assign Host:                    -
RSM GUID:                       00000000-0000-0000-0000-000000000000
APPL_GUID:                      00000000-0000-0000-0000-000000000000
==============================================================================
==============================================================================
Drive:                          IBM.ULTRIUM-TD3.007
Index:                          9
Drive Type:                     hcart3(16)
Media Server:                   wstitpnbu701
Occupy Index:                   0
Opr Count:                      0
Status:                         2
Saved Mode Bits:                0
Access Mode:                    82
Robot Type:                     TLD(8)
Robot Number:                   0
Loc1:                           8
Loc2:                           -1
Loc3:                           -1
Loc4:                           -1
Loc5:                           0
Port:                           -1
Bus:                            -1
Target:                         -1
Lun:                            -1
VH Saved Mode Bits:             0
Flags:                          0
PathFlags:                      0
DeviceFlags:                    0
Time Mounted:                   0
Total Time Mounted:             100
Cleaning Frequency:             0
Last Time Cleaned:              0
Vendor Device Num:              0
Tape Alert 1:                   0
Tape Alert 2:                   0
Last DA Call Time:              0
Application Type:               0
Drive Path:                     c192t0l3
Volume Header Drive Path:       -
Vendor Drive Name:              -
Current RVSN:                   -
Current EVSN:                   -
Current User:                   -
Operator Comment:               -
SN:                             7101650008
Inquiry Info:                   IBM     ULTRIUM-TD3     8711
World Wide Id:                  -
NDMP Host:                      10.88.112.40
Scan Host:                      -
Assign Host:                    -
RSM GUID:                       00000000-0000-0000-0000-000000000000
APPL_GUID:                      00000000-0000-0000-0000-000000000000
==============================================================================
==============================================================================
Drive:                          HP.ULTRIUM5-SCSI.002
Index:                          10
Drive Type:                     hcart2(10)
Media Server:                   wstitpnbu701
Occupy Index:                   0
Opr Count:                      0
Status:                         2
Saved Mode Bits:                0
Access Mode:                    82
Robot Type:                     TLD(8)
Robot Number:                   1
Loc1:                           3
Loc2:                           -1
Loc3:                           -1
Loc4:                           -1
Loc5:                           0
Port:                           4
Bus:                            0
Target:                         3
Lun:                            0
VH Saved Mode Bits:             0
Flags:                          0
PathFlags:                      0
DeviceFlags:                    0
Time Mounted:                   0
Total Time Mounted:             42
Cleaning Frequency:             0
Last Time Cleaned:              0
Vendor Device Num:              0
Tape Alert 1:                   0
Tape Alert 2:                   0
Last DA Call Time:              0
Application Type:               0
Drive Path:                     -
Volume Header Drive Path:       -
Vendor Drive Name:              -
Current RVSN:                   -
Current EVSN:                   -
Current User:                   -
Operator Comment:               -
SN:                             HU1110FE77
Inquiry Info:                   HP      Ultrium 5-SCSI  I3BW
World Wide Id:                  -
NDMP Host:                      -
Scan Host:                      -
Assign Host:                    -
RSM GUID:                       00000000-0000-0000-0000-000000000000
APPL_GUID:                      00000000-0000-0000-0000-000000000000
==============================================================================
==============================================================================
Drive:                          HP.ULTRIUM5-SCSI.003
Index:                          11
Drive Type:                     hcart2(10)
Media Server:                   wstitpnbu701
Occupy Index:                   0
Opr Count:                      0
Status:                         2
Saved Mode Bits:                0
Access Mode:                    82
Robot Type:                     TLD(8)
Robot Number:                   1
Loc1:                           4
Loc2:                           -1
Loc3:                           -1
Loc4:                           -1
Loc5:                           0
Port:                           4
Bus:                            0
Target:                         4
Lun:                            0
VH Saved Mode Bits:             0
Flags:                          0
PathFlags:                      0
DeviceFlags:                    0
Time Mounted:                   0
Total Time Mounted:             39
Cleaning Frequency:             0
Last Time Cleaned:              0
Vendor Device Num:              0
Tape Alert 1:                   0
Tape Alert 2:                   0
Last DA Call Time:              0
Application Type:               0
Drive Path:                     -
Volume Header Drive Path:       -
Vendor Drive Name:              -
Current RVSN:                   -
Current EVSN:                   -
Current User:                   -
Operator Comment:               -
SN:                             HU1109FC5W
Inquiry Info:                   HP      Ultrium 5-SCSI  I3BW
World Wide Id:                  -
NDMP Host:                      -
Scan Host:                      -
Assign Host:                    -
RSM GUID:                       00000000-0000-0000-0000-000000000000
APPL_GUID:                      00000000-0000-0000-0000-000000000000
==============================================================================
==============================================================================
Master Server:                  wstitpnbu701
NetBackup Version:              7.1.0.3(710300)
Host OperatingSystem:           11
MachineState:                   ACTIVE
==============================================================================
Media Server:                   wstitpnbu701
NDMP Host Name:                 10.88.112.21
User Id:                        ndmp <Filer>
==============================================================================
==============================================================================
Media Server:                   wstitpnbu701
NDMP Host Name:                 10.88.112.40
User Id:                        ndmp2 <Filer>
==============================================================================
==============================================================================
Virtual Machine Host Name:           10.88.132.99
Virtual Machine Type:                VMware Virtual Center Server
SubType:                             (1)
User Id:                             wst.nbu
Required Port:                       0
==============================================================================
EMM Server:                     wstitpnbu701

C:\Program Files\Veritas\Volmgr\bin>

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Program Files\Veritas\NetBackup\bin>cd..

C:\Program Files\Veritas\NetBackup>cd..

C:\Program Files\Veritas>cd volmgr

C:\Program Files\Veritas\Volmgr>cd bin

C:\Program Files\Veritas\Volmgr\bin>tpautoconf -probe 10.88.112.21
Host "10.88.112.21" tape device model "ULTRIUM-TD3     ":
  Device "c192t0l0" attributes=(0x4) RAW
    COMPRESSION=1
    SERIAL_NUMBER=7101650005
Host "10.88.112.21" tape device model "ULTRIUM-TD3     ":
  Device "c192t0l1" attributes=(0x4) RAW
    COMPRESSION=1
    SERIAL_NUMBER=7101650006
Host "10.88.112.21" tape device model "ULTRIUM-TD3     ":
  Device "c192t0l2" attributes=(0x4) RAW
    COMPRESSION=1
    SERIAL_NUMBER=7101650007
Host "10.88.112.21" tape device model "ULTRIUM-TD3     ":
  Device "c192t0l3" attributes=(0x4) RAW
    COMPRESSION=1
    SERIAL_NUMBER=7101650008
Host "10.88.112.21" tape device model "ULTRIUM-TD3     ":
  Device "c224t0l0" attributes=(0x4) RAW
    COMPRESSION=1
    SERIAL_NUMBER=7101650001
Host "10.88.112.21" tape device model "ULTRIUM-TD3     ":
  Device "c224t0l1" attributes=(0x4) RAW
    COMPRESSION=1
    SERIAL_NUMBER=7101650002
Host "10.88.112.21" tape device model "ULTRIUM-TD3     ":
  Device "c224t0l2" attributes=(0x4) RAW
    COMPRESSION=1
    SERIAL_NUMBER=7101650003
Host "10.88.112.21" tape device model "ULTRIUM-TD3     ":
  Device "c224t0l3" attributes=(0x4) RAW
    COMPRESSION=1
    SERIAL_NUMBER=7101650004

C:\Program Files\Veritas\Volmgr\bin>

 

 

sandmangts
Level 3

Sorry to revive such an old thread but this is still an issue. I have gone through scores of troubleshooting sessions with EMC. We have confirmed the Celerra has access to and can see the data domain VTL drives and has access to them. We have confirmed 1 to 1 zoning on the switch and we have confirmed all the hpa's are in the same access groups with the initiators for access.

Yasuhisa_Ishika
Level 6
Partner Accredited Certified

Sorry to be too late.

"tpautoconf -probe 10.88.112.21" shows 6 tape drives attached to your celerra(10.88.112.21), and "tpconfig -d" shows that all tape drives attatched to this cellera are already configured as drives in TLD(0).

There are no other drives and robots here. It seems for me there are no robot and drives to be configured with robot number 3. Please confirm serial number of robot and drives you are to configure as new robot, and it is not same with currently configured devices.

Also check if DD VTL is apeared on the celerra's data mover which you want to back up.

http://www.symantec.com/docs/TECH31885