Unable to configure tape drive


One of the tape drive was replaced but when we are trying to reconfigure it, we are getting error "another device configuration is already in progress". We have restarted NBU services and media manager services on media server. We have also followed https://www.veritas.com/support/en_US/article.000041340 but issue is still the same. Kindly suggest.


1 Reply

Re: Unable to configure tape drive

Do you have tpcommand log on the media server?
If not, please created the folder and restart NBU again on the media server.

Please post the log after next failed attempt.