02-15-2014 03:52 AM
Hi
I have a issue i am unable to install the client software which is potgress DB server its showing the errror attached the error log:
It pops an error saying :
During installation of Windows-based NetBackup media server, an error message "PostgreSQL is already installed on this machine. Uninstall the existing PostgreSQL and retry this setup" is generated.
Please let us know how to solve it as its a production DB server.
Thanks
Santhosh
Solved! Go to Solution.
02-15-2014 05:37 AM
There is a hotfix for NBU 7.5 Client media:
http://www.symantec.com/docs/TECH182539
The PostgreSQL validation check should not be active in the client installers. There was a bug where the check existed in the NetBackup 7.5 x64 client package.
The check is executed during server installations, and that is by design, it is to prevent installation of 7.5 servers in cases where PostgreSQL already exists. In case the above error is received, make sure a client package is being installed, and not a server package.
This issue is resolved in version 7.5.0.3 and above. Upgradation to the most recent version is recommended after applying the following engineering binary (EEB) to complete the initial 7.5 install:
Symantec Bug ID: ET2696992
Version: NetBackup_7.5
Installation Location: Installation Media
Installation Instructions:
Replace the GA version of "Symantec NetBackup Client.msi" file in <MEDIA_ROOT>\PC_Clnt\x64 with the version provided in this EEB. That will disable the PostgreSQL check in the client installers.
Re-run the installation.
02-15-2014 05:18 AM
hi
see the below tech note
http://www.symantec.com/business/support/index?page=content&id=TECH125586
Solution
02-15-2014 05:37 AM
There is a hotfix for NBU 7.5 Client media:
http://www.symantec.com/docs/TECH182539
The PostgreSQL validation check should not be active in the client installers. There was a bug where the check existed in the NetBackup 7.5 x64 client package.
The check is executed during server installations, and that is by design, it is to prevent installation of 7.5 servers in cases where PostgreSQL already exists. In case the above error is received, make sure a client package is being installed, and not a server package.
This issue is resolved in version 7.5.0.3 and above. Upgradation to the most recent version is recommended after applying the following engineering binary (EEB) to complete the initial 7.5 install:
Symantec Bug ID: ET2696992
Version: NetBackup_7.5
Installation Location: Installation Media
Installation Instructions:
Replace the GA version of "Symantec NetBackup Client.msi" file in <MEDIA_ROOT>\PC_Clnt\x64 with the version provided in this EEB. That will disable the PostgreSQL check in the client installers.
Re-run the installation.