Unable to list VMs of Hyper-v in Netbackup backup policy

[NBU_13]

Hi,

I need a solution,

Master/Media server : Windows 2012 R2 - NBU version 7.6.0.4

Hyper-v server: Windows 2012 R2 - NBU client version 7.6.0.4

When trying to create the backup policy of hyper-v server, we are not able to view the list of VMs, while browse the clients in policy wizard, it is just processing non stop.

can anyone suggest me.

Thanks.

[DG-2005 · Accepted solution]

Can you create a policy where only 1 VM is selected / entered manually?

If yes , does that backup work?

How big is your virtual environment? any recent changes made?

Sounds like it might possibly be a connection / permissions issue on the Hyper-V side.