05-22-2016 10:48 AM
I am running AIX 7100-03-05-1524 and have installed NetBackup 7.7.2. I am using Reflection X on a Windows VM workstation to initiate the CDE on AIX. Once CDE is loaded, from an xterm window I try to start NetBackup by running "jnbSA" and the NetBackup Administration Console appears and allows me to type in the host name, user name and password. But then I get the error, "Unable to login, status: 511 NB-Java application server interface error".
I have checked the version of Java running on AIX and it is as follows:
I have also installed the NetBackup Remote Administration Console on my Windows VM workstation and tried running it from there and I get the exact same error.
I'm not sure what the problem is with NetBackup and Java.
Any feedback would be very much appreciated.
Many thanks in advance...
DSW
05-22-2016 05:33 PM
05-23-2016 06:59 AM
Thank you Marianne...
I created the folders as suggested and tried again. 2 logs were created under bpjava-msvc and bpjava-susvc. I have attached both for your reference (.png). It appears from the bpjava-msvc log that there is a problem with username or password when authenticating. But I find this hard to believe since I know I am using the correct username and password when trying to log in to NetBackup. Thoughts?
Many thanks for your assistance.
DSW
05-23-2016 07:18 AM
Looks like the security issue patch is blocking you.
You might try setting up a securtiy certificate to your host or your PC.
bpnbaz -ProvisionCert hostname (from the master)
I thought you did NOT need to patch your PC at 7.7.2, that also may be the issue.
05-23-2016 08:38 AM
Thank you Genericus.
I configured the security certificate successfully but I got the same result when trying to login to NBU.
I will look for additional patches for NBU 7.7.2 in the meantime.
BTW, NBU 7.6.1 works fine in this same environment...frustrating!
DSW
05-23-2016 10:32 AM
You are not alone:
https://www.veritas.com/community/forums/login-error-772-and-eeb-3868502
05-23-2016 10:55 AM
Yes, I see there are others with the same issue. Is Veritas aware of these problems? I have no way of using NBU 7.7.2 on AIX at this point.