Hi to all,
After an upgrade from 7.7.2 to 8.0 i have a problem with vmware policies, now when i try to edit a backup policy i have the following error
Unable to retrieve snapshot parameters for method vmware_v2
i can close this alert but into the tab vmware i cannot edit the following fields:
- Primary VM Identifier
- Existing snaphost handling
there is no value.
Thanks in advance
Solved! Go to Solution.
Are you able to browse the vmware clients?
Can you check these articles?
Did you double-check OS SCL to confirm that the VMware vSphere version is supported by NBU 8.x?
Support tends to change across versions where support for newer 3rd-party is introduced and support for older versions is dropped.
Your screenshot 'Screen 2' does not show the VMware backup host.
Can you confirm that the backup host is a supported client or media server?
As per @Thiago_Ribeiro's post - have you tried to manually browse for VMs?
Or maybe create new policy from scratch and see how that goes?
There is no documented issues w.r.t VMware policy creation or modification.
Well, nothing that I can find.
Herewith LBN for NBU 8.0: https://www.veritas.com/support/en_US/article.000117167
Also verified you have installed required netbackup license such as snapshot & NetBackup Enterprise Client License license
the problem is given on master server and backup appliance (media).
The platform have the capacity plarform license.
THe issue can reside on DB?