Getting error while starting Veritas netbackup console.We are using Veritas server 6.5.6 on windows ser 2k8 Enterprise R2.
Netbackup has determined that Netbackup media manager: Adaptive server anywhere-Veritas NB on host ABC are not running.not running.Than it gives 3 buttons Repair,continue and cancel. On clicking on " Repair " button it doesnt do any thing.
Also attaching server log.
Done everything as per the blog http://www.symantec.com/connect/forums/netbackup-emm-not-running but it didnt help.
Kindly suggest what can i do to resolve this isssue.
bpps output after bpup
* INDELGG4GHST 7/17/15 12:46:04.018
COMMAND PID LOAD TIME MEM START
bpinetd 832 0.000% 0.140 13M 7/17/15 12:39:38.239
bpjava-msvc 11388 0.000% 0.046 9.3M 7/17/15 12:39:38.326
nbevtmgr 2944 0.000% 0.187 25M 7/17/15 12:39:38.590
vmd 11428 0.000% 0.202 18M 7/17/15 12:39:39.681
ltid 6372 0.000% 0.795 19M 7/17/15 12:39:40.010
nbrmms 1508 0.000% 0.421 31M 7/17/15 12:39:40.189
bpdbm 11200 0.000% 0.109 20M 7/17/15 12:39:40.471
bpjobd 2572 0.000% 0.093 18M 7/17/15 12:39:40.611
bpcompatd 4072 0.000% 0.078 13M 7/17/15 12:39:40.682
bprd 11384 0.000% 0.156 18M 7/17/15 12:39:40.852
nbjm 11544 0.000% 0.826 21M 7/17/15 12:39:41.067
nbpem 11748 0.000% 0.405 25M 7/17/15 12:39:41.344
nbsl 3848 0.000% 0.280 25M 7/17/15 12:39:41.634
nbvault 5872 0.000% 0.187 22M 7/17/15 12:39:41.979
nbstserv 8784 0.000% 0.764 25M 7/17/15 12:39:43.746
nbsvcmon 10352 0.000% 0.171 19M 7/17/15 12:40:14.023
nbproxy 11156 0.000% 0.343 20M 7/17/15 12:44:06.045
bpps 7972 0.000% 0.031 8.6M 7/17/15 12:46:02.951
Database [NBDB] is not available.
I have also done steps as per https://support.symantec.com/en_US/article.TECH72780.html
Now I am able to start EMM but no robot,nothing is visible in veritas console.
How much free space do you have on the drive where NBDB is located ? it won't start unlees there is at least 10% free space (Netbackup 7.5 number)
Also found that some times a defragmention of drive helps, if there is performance warning entries in the server.log about the database files contaning a number disk fragments
Being windows a reboot can help, as it clears the memory, heap and so on
@Champ C drive total is of 200 GB of which 80 GB is free. I have also renamed NBDB log file but it is not created on its own after restarting veritas through GUI.
@ Michael I have also rebooted server 2-3 times. Should i try reinstalling veritas netbackup server on Current machine.will it help???
Before you do a reinstall - best to find out WHY emm is not running or cannot be started.
Please do the following:
Stop NBU again from cmd (bpdown).
Use Windows Services to Stop/Start Symantec Private Branch Exchange.
Start NBU from cmd (bpup -f -v).
Check EMM log for errors:
vxlogview -o 111 -t 00:10:00
(Above command will only check logs for last 10 minutes, so, run command within 10 min of trying to start NBU or else increase the value.)
Also post server.log (in <install-path>\Veritas\NetBackupDB\log).
Please copy logs to .txt files and upload as File attachments.
perhaps the transaction log got corrupt.
Check if this helps? It explains how to rebuild it from scratch.
Thanks all for the responce.The nbdb log was corrupt.recreated using the link above mentioned by me.
I have not restarted the server then after recreating nbdb.I have restarted server after 2-3 hours and now it is workking fine.
Thankx all for the responce.Really appreciated!!!