Unable to stop nbjm process on NBU 6.0 MP7

[keyz]

Hi,

since we've upgraded our master server from 6.0 MP4 to 6.0 MP7 when i want to stop Netbackup using "bp.kill_all" or "netbackup stop" commands, the NBJM process hangs

I tried to stop it using the GUI but it doesn't work also.

The only way is to use kill -9 on the process.
Everything worked fine on MP4, i don't understand.

Any idea ? The master runs on AIX 5.

Thanks in advance

[Anonymous]

Found this technote
BUG REPORT: In multiple versions of NetBackup the nbjm process deadlocks causing backups to stop processing.
http://seer.entsupport.symantec.com/docs/317755.htm

Check your system for core dumps, and clear them out.

This states the following

This issue was scheduled to be addressed in the following release:

• NetBackup 6.0 Maintenance Pack 8 (MP8)

Not seen 6.0 MP8

[keyz]

Thanks for the note !