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Upgrade Master Server from 7.6.0.2 to 7.7.3 - Java Console giving error

kumar3
Level 4
Certified

‎12-22-2016 10:43 PM - edited ‎12-22-2016 10:51 PM

Hello Friends,

We are doing testing to upgrade from NetBackup 7.6.0.2 to 7.7.3. After upgrade, when we tried to login to Java console, getting following error:

The Netbackup admin Console failed to establish a securre connection with the host <sERVER NAME>.
The request was terminated with error code VRTS-28678.

We have already installed NetBackup Java 7.7.3 after uninstalling old version.

Please share the details if anyone already faced such issue and resolved it.

Thanks in advance.

0 Kudos
1 REPLY 1

Nicolai
Moderator
Moderator
Partner    VIP   

‎12-23-2016 12:38 AM

NBU 7.7.3 will default to establish a secure connection beteen master server and GUI. Somehow this fails compared to 7.6.0.2 unsecure connection.

Some basic checks:

Check name resoloution (forward and reverse)

Check there is connectivity on network port 1556/tcp

If host with Java gui installed is also a client, you may need to deploy a certificate manually - see http://www.veritas.com/docs/000100635