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Upgrade NetBackup 7.1 to NetBackup 7.5

WayneCierkowski
Level 3

I'm trying to upgrade my development NetBackup environment, which is running 7.1, to the Beta 2 release of 7.5. When I enter the install process I get the following pop-up error message:

Any ideas on this issue?

Thanks,

 

Wayne

NetBackup 8.1 at 10 sites
IBM 3584 LTO 6 - MSL 6480 LTO 6 - MSL 4048 LTO 6 - D2D
11 REPLIES 11

WayneCierkowski
Level 3

The wording in the pop-up is as follows:

This package version is 7.000.0011.1019. The exisiting version is 7.1.2011.0203. Preventing Install.

NetBackup 8.1 at 10 sites
IBM 3584 LTO 6 - MSL 6480 LTO 6 - MSL 4048 LTO 6 - D2D

Douglas_A
Level 6
Partner Accredited Certified

Whats the OS of the Master you are attempting this on?

 

If *nix what version is in /usr/openv/netbackup/version?

WayneCierkowski
Level 3

Windows Server 2008 R2 w/SP1

NetBackup 8.1 at 10 sites
IBM 3584 LTO 6 - MSL 6480 LTO 6 - MSL 4048 LTO 6 - D2D

Douglas_A
Level 6
Partner Accredited Certified

What version is listed in regedit under?

 

HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\NetBackup\CurrentVersion\VERSION

WayneCierkowski
Level 3

I was just looking at that, 7.1...

But if I'm reading the pop-up correctly it seems that it is stating that the package I am executing the browser from is at 7.0? That is were my confusion comes in...

I doubled check and the two files I downloaded yesterday were in deed the 7.5 Beta 2 files, used the copy command to join the two into one zip file and then used .7zip to unzip it so I could attempt the upgrade.

NetBackup 8.1 at 10 sites
IBM 3584 LTO 6 - MSL 6480 LTO 6 - MSL 4048 LTO 6 - D2D

Jed_Gresham
Level 4
Employee Accredited

Upgrades are not supported for a Beta.  Do not install Beta into a production environment.

WayneCierkowski
Level 3

Was not going into a production environment.. This is my development/playground environment. All other Beta's that I have tested for Netbackup allowed for an upgrade. It would be nice to know that once 7.5 comes out an upgrade from 7.1, 7.1.0.1 or 7.1.0.2 would work.

Is an upgrade path in the works? And will it be available before the FA/GA software is out?

NetBackup 8.1 at 10 sites
IBM 3584 LTO 6 - MSL 6480 LTO 6 - MSL 4048 LTO 6 - D2D

Jed_Gresham
Level 4
Employee Accredited

NetBackup 7.5 FA/GA will support it, but Beta does not.  Beta's typically do not.

Douglas_A
Level 6
Partner Accredited Certified

Beta 1 did support upgrade from 7.1, im wondering if this is a mistake in the package of Beta 2, or would it be possible to upgrade from beta 1?

WayneCierkowski
Level 3

So I need to start from scratch? How can I test restore of data that has been created in earlier versions of NBU? Can I restore my catalog from a NBU 7.1 environment to a fresh copy of 7.5?

NetBackup 8.1 at 10 sites
IBM 3584 LTO 6 - MSL 6480 LTO 6 - MSL 4048 LTO 6 - D2D

Jed_Gresham
Level 4
Employee Accredited

Wayne, since we don't support upgrades with the Beta you will have to install NetBackup 7.5 from scratch.  You can do a recovery of the catalog from 7.1 into 7.5, but if it doesn't work (since we don't support upgrades) you'll have no avenue to get it fixed, ie: support cannot assist.

Thank you for your willingness to test, we appreciate it.  I apologize for the bump in the road.