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Upgrade from 6.5 to 6.5.4 using Solaris x86

freddy49
Level 3
hello


When I try to upgrade from 6.5 to 6.5.4 I receive the following messages.  What am i doing wrong?




bash-3.00# ./NB_update.install
 
There are 3 packs available in /veritas:
(* denotes installed pack)
 
        NB_6.5.4
        NB_CLT_6.5.4
        NB_JAV_6.5.4
 
Enter pack name (or q) [q]: NB_6.5.4
 

       Pack NB_6.5.4 requires pack NB_CLT_6.5.4 or a later.
 
Pack NB_6.5.4 requires the following pack levels(s) :
         NB_CLT_6.5.4.
 
Pack NB_6.5.4 will not be installed at this time.
 
Installing required pack, NB_CLT_6.5.4, now.
 
Pack NB_CLT_6.5.4 co-requires the following pack level(s) :
         NB_6.5.4 NB_JAV_6.5.4.
 
ERROR: Corequired pack is not available in /veritas:
        NB_6.5.4.
Download and extract the corequired pack and try again.
 
Cannot install NB_CLT_6.5.4.
Exiting NB_update.install
bash-3.00#
 
 
 
 
 
---------------------------
 
bash-3.00# ./NB_update.install
 
There are 3 packs available in /veritas:
(* denotes installed pack)
 
        NB_6.5.4
        NB_CLT_6.5.4
        NB_JAV_6.5.4
 
Enter pack name (or q) [q]:  NB_CLT_6.5.4
 

Pack NB_CLT_6.5.4 co-requires the following pack level(s) :
         NB_6.5.4 NB_JAV_6.5.4.
 
ERROR: Corequired pack is not available in /veritas:
        NB_6.5.4.
Download and extract the corequired pack and try again.
 
Cannot install NB_CLT_6.5.4.
Exiting NB_update.install
bash-3.00#
 
------------------
 
 
There are 3 packs available in /veritas:
(* denotes installed pack)
 
        NB_6.5.4
        NB_CLT_6.5.4
        NB_JAV_6.5.4
 
Enter pack name (or q) [q]: NB_JAV_6.5.4
 

       Pack NB_JAV_6.5.4 requires pack NB_CLT_6.5.4 or a later.
 
Pack NB_JAV_6.5.4 requires the following pack levels(s) :
         NB_CLT_6.5.4.
 
Pack NB_JAV_6.5.4 will not be installed at this time.
 
Installing required pack, NB_CLT_6.5.4, now.
 
Pack NB_CLT_6.5.4 co-requires the following pack level(s) :
         NB_6.5.4 NB_JAV_6.5.4.
 
ERROR: Corequired pack is not available in /veritas:
        NB_6.5.4.
Download and extract the corequired pack and try again.
 
Cannot install NB_CLT_6.5.4.
Exiting NB_update.install
 
 
1 ACCEPTED SOLUTION

Accepted Solutions

freddy49
Level 3
Thanks to all this has been resolved.

I have downloaded all packages again using an XP Workstation.  then I used the dos based FTP client to transfer them over to the Solaris server.  (I used hash, and bin).  once these packaged were copied over, I rand the install script and selected NB_CLT_6.5.4.  It prompted me if i wanted to stop the NB services, i said yes.  I cam back 15 minutes later and all 2 backages were installed.  I started the NBU services.  confirmed I am now running 6.5.4.


Thanks

View solution in original post

10 REPLIES 10

mph999
Level 6
Employee Accredited
Hmm, not sure whats going on there, normally you install         NB_CLT_6.5.4 first, this will install the server also, then install java.

I would redownload the 3 packages, untar all of them into the same directory and then install         NB_CLT_6.5.4 first.

Ensure you obtain the packages from the official Symanec download site.

These should be good I installed 6.5.4 just last week, it worked fine.

Martin

NavA
Level 4
re-download them with binary mode enabled.

ex:
ftp ftp.veritas.com
cd /directory
bin
get file.xx.gz

freddy49
Level 3
I re-downloaded them and i have the same issue. 

Has anyone else run into this?


Mike_Gavrilov
Moderator
Moderator
Partner    VIP    Accredited Certified
try this http://seer.entsupport.symantec.com/docs/334151.htm

Andy_Welburn
Level 6
Never come across this before. We just download the upgrades, ftp them to our *nix server(s) (binary as stated) then extract them all in situ on the *nix server(s) - don't like using Windoze to manipulate *nix files for this very reason!

Mike_Gavrilov
Moderator
Moderator
Partner    VIP    Accredited Certified
I think taht it could point to damaged VrtsNB_CLT_6.5.4.README file or somthing like this.

freddy49
Level 3
I am new to UNIX (Solaris).  Do i need ro add the Veritas patches into a specific directory?

thanks so much for the help

Mike_Gavrilov
Moderator
Moderator
Partner    VIP    Accredited Certified
Post here how you doing this step by step if you new in Solaris.
1. How  you get  this patches?
2. How you put it into Solaris server?
3. How you unpack this patches?

freddy49
Level 3
HEllo

1. went to http://seer.entsupport.symantec.com/docs/326270.htm

2. downloaded the patches from an XP host

3. using ftp i moved them from XP WS to Unix server in a dir .veritas

4. ran tar -xvf on all three packages

5. ran the ./NB_update.install script and posted teh issue at the top of this thread.



Thanks

freddy49
Level 3
Thanks to all this has been resolved.

I have downloaded all packages again using an XP Workstation.  then I used the dos based FTP client to transfer them over to the Solaris server.  (I used hash, and bin).  once these packaged were copied over, I rand the install script and selected NB_CLT_6.5.4.  It prompted me if i wanted to stop the NB services, i said yes.  I cam back 15 minutes later and all 2 backages were installed.  I started the NBU services.  confirmed I am now running 6.5.4.


Thanks