11-16-2017 01:57 PM
What is upgrade path from 7.6.1.2 to 8.0?
Trick, Tip, suggestion?
Thank
windows 2008 r2 master/media
Solved! Go to Solution.
11-16-2017 08:50 PM
12-13-2017 07:42 AM
update: interesting enough, i was running the sort tool remotely to my master server. support asked me to run it locally on the master and the tool didnt then show any errors.
11-16-2017 08:50 PM
11-20-2017 12:59 PM - edited 11-20-2017 01:20 PM
Thanks.
I run SORT Instillation and Upgrate and get the following red X items.
Tomcat Web Server user/group credentials The web server user account 'nbwebsvc' for NetBackup does not exist. If the account has not already been created by a different name, consult http://www.veritas.com/docs/000081350 for instructions to setup the account.
I had already added nbwebsvc and nbwebgrp on the master server, so not sure where this error come from or how to fix it. Any help available?
Thanks
11-20-2017 03:09 PM
You can verify the account & group you created correctly by checking these:
https://www.veritas.com/support/en_US/article.000125384
https://www.veritas.com/support/en_US/article.000125106
11-21-2017 08:04 AM
thanks,
yes, i had already created the group and user per instructions, before running SORT. I verified with link you provided - https://www.veritas.com/support/en_US/article.000125384
and then ran though instructions on this - https://www.veritas.com/support/en_US/article.000116317
sort still reports the error?
11-27-2017 07:41 AM
Still getting this error. I have verified the accounts exist........ not sure why this is happening? Any ideas?
Tomcat Web Server user/group credentials
11-27-2017 11:50 PM
You did not mention whether you have created a local or domain account?
Have you run the commands as per https://www.veritas.com/support/en_US/article.000125384 ?
11-28-2017 01:27 AM
Another "Tip" is to consider your BMR database (BMRDB).
In my experience it has proven to be a detriment to upgrade it for major releases. If there is no specific need to carry it over to the new version you would be better served in rebuilding it. After all, every backup will start seeding it again once you've upgraded your environment...
https://www.veritas.com/support/en_US/article.100011122.html
11-28-2017 06:05 AM
I created local user and group, and yes, i have validated with commands. I could easily make domain accounts if it is preferable.
11-28-2017 10:51 PM
12-13-2017 07:42 AM
update: interesting enough, i was running the sort tool remotely to my master server. support asked me to run it locally on the master and the tool didnt then show any errors.