Use NetBakcup with SAP agent, On brtools said completd successful, but NetBackup said fail exit status 6.

[Apitha]

I use NetBackup Master server on Windows 64 bit v6.5.4 and SAP agent as v6.5.4 on AIX server.

On brtools said completd successful and I check logs on SAP GUI it completd too.

But my NetBakcup admin console said fail with status 6.

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On details job:

8-Sep-09 17:24:02 - requesting resource Daily-Monday
28-Sep-09 17:24:02 - requesting resource sfsitsv04.NBU_CLIENT.MAXJOBS.sfsdev
28-Sep-09 17:24:02 - requesting resource sfsitsv04.NBU_POLICY.MAXJOBS.sap_backup
28-Sep-09 17:24:03 - granted resource sfsitsv04.NBU_CLIENT.MAXJOBS.sfsdev
28-Sep-09 17:24:03 - granted resource sfsitsv04.NBU_POLICY.MAXJOBS.sap_backup
28-Sep-09 17:24:03 - granted resource Daily-Monday
28-Sep-09 17:24:03 - estimated 0 kbytes needed
28-Sep-09 17:24:03 - started process bpbrm (7060)
28-Sep-09 17:24:04 - connecting
28-Sep-09 17:24:05 - connected; connect time: 00:00:01
28-Sep-09 17:59:18 - end writing
the backup failed to back up the requested files(6)

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On backint log job on SAP server (NetBackup client):

18:07:37.072 [708624] <2> get_bids: File names did not match!
18:07:37.072 [708624] <2> get_bids:
18:07:37.072 [708624] <2> get_bids: File names did not match!
18:07:37.072 [708624] <2> get_bids:
18:07:37.072 [708624] <2> get_bids: File names did not match!
18:07:37.072 [708624] <2> get_bids:
18:07:37.072 [708624] <2> get_bids: File names did not match!
18:07:37.072 [708624] <2> get_bids:
18:07:37.072 [708624] <2> get_bids: File names did not match!
18:07:37.072 [708624] <2> get_bids:
18:07:37.072 [708624] <2> get_bids: File names did not match!
18:07:37.072 [708624] <2> get_bids:
18:07:37.072 [708624] <2> get_bids: File names did not match!
18:07:37.072 [708624] <2> get_bids:
18:07:37.072 [708624] <2> get_bids: File names did not match!
18:07:37.072 [708624] <2> get_bids:
18:07:37.072 [708624] <2> get_bids: File names did not match!
18:07:37.073 [708624] <2> get_bids:
18:07:37.073 [708624] <2> get_bids: File names did not match!
18:07:37.073 [708624] <2> get_bids:
18:07:37.073 [708624] <2> get_bids: File names did not match!
18:07:37.073 [708624] <2> get_bids:
18:07:37.073 [708624] <2> get_bids: File names did not match!
18:07:37.073 [708624] <2> get_bids:
18:07:37.073 [708624] <2> get_bids: File names did not match!
18:07:37.073 [708624] <2> get_bids:
18:07:37.073 [708624] <2> get_bids: File names did not match!
18:07:37.073 [708624] <2> get_bids:
18:07:37.073 [708624] <2> get_bids: File names did not match!
18:07:37.073 [708624] <2> get_bids:
18:07:37.073 [708624] <2> get_bids: File names did not match!
18:07:37.073 [708624] <2> get_bids:
18:07:37.073 [708624] <2> get_bids: File names did not match!
18:07:37.073 [708624] <2> get_bids:
18:07:37.073 [708624] <2> get_bids: File names did not match!
18:07:37.073 [708624] <2> get_bids:
18:07:37.073 [708624] <2> get_bids: File names did not match!
18:07:37.073 [708624] <2> get_bids:
18:07:37.073 [708624] <2> get_bids: File names did not match!
18:07:37.073 [708624] <2> get_bids:
18:07:37.073 [708624] <4> report_bids: Entering.
18:07:37.074 [708624] <4> report_bids: #SAVED VXF1254136092 /oracle/DEV/102_64/d
bs/initDEV.ora
18:07:37.074 [708624] <4> report_bids: #SAVED VXF1254136092 /oracle/DEV/102_64/d
bs/spfileDEV.ora
18:07:37.074 [708624] <4> report_bids: #SAVED VXF1254136092 /oracle/DEV/102_64/d
bs/initDEVarch.sap
18:07:37.074 [708624] <4> report_bids: #SAVED VXF1254136092 /oracle/DEV/102_64/d
bs/initDEVarch.utl
18:07:37.074 [708624] <4> report_bids: #SAVED VXF1254136092 /oracle/DEV/sapreorg
/spaceDEV.log
18:07:37.074 [708624] <4> report_bids: #SAVED VXF1254136092 /oracle/DEV/sapreorg
/strucDEV.log
18:07:37.074 [708624] <4> report_bids: #SAVED VXF1254136092 /oracle/DEV/saparch/
aebolath.svd
18:07:37.074 [708624] <4> report_bids: #SAVED VXF1254136092 /oracle/DEV/saparch/
archDEV.log
18:07:37.074 [708624] <4> /usr/sap/DEV/SYS/exe/run/backint 6.5: ****************
****************************************************************

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On brtools log said:

BR0280I BRBACKUP time stamp: 2009-09-28 17.56.54
BR0232I 8 of 8 files saved by backup utility
BR0230I Backup utility called successfully

BR0056I End of database backup: bebokwxg.anf 2009-09-28 17.56.54
BR0280I BRBACKUP time stamp: 2009-09-28 17.56.54
BR0052I BRBACKUP completed successfully
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Anyone can help me? Please

[Nicolai]

You should be  O.K, when brtool say "Backup completed Successfully". Can you run a bpimagelist or backup report  for the backup job to confirm is there ?. Normal brtool run a bplist command for each file contained in the backup image. If just one archive file fail you will at least get a "with warning" message from brbackup.

I think the script Netbackup run when starting brbackup, exit with a non zero status code  - causing Netbackup to believe the backup failed (classic status code 6 ting). Try to start the script by hand and look for any failure messages. If you are not familiar with AIX ask you're local UNIX adm for help.

Comment to the backint log:   Netbackup uses positive failures a lot - Testing for something that are expected to fail if everything is fine.   The "File names did not match" message is by the way also a debug message (field 3):

Severity:

<1> = Unknown
<2> = Debug
<4> = Info
<8> = Warning
<16> = Error
<32> = Critical

[Apitha]

I will on site again in this Thursday, I will try with your suggestion again.
Thanks for your help.

[Apitha]

I view my script and tracking to this step:

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if [ $RETURN_STATUS -eq 0 ]
then

 timeStamp=`date '+%m%d%y%H%M%S'` ;
 br_out_file="/tmp/brarchive_out.${timeStamp}" ;
 CMD_LINE="$SAP_ENV brarchive -u / -p /oracle/DEV/102_64/dbs/initDEVarch.sap -save_delete -d util_file -r /oracle/DEV/102_64/dbs/initDEVarch.utl -k no -l E > $br_out_file"

 echo "Execute $CMD_LINE"
 su - devadm -c "$CMD_LINE"

 RETURN_STATUS=$?

        if [ $RETURN_STATUS = 1 ]; then
                su - devadm -c "grep 'BR0*13W' $br_out_file > /dev/null"
                if [ $? = 0 ]; then
                        RETURN_STATUS=0
                fi
        fi
 su - devadm -c "cat $br_out_file;rm $br_out_file"
fi
exit $RETURN_STATUS
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after this line:

echo "Execute $CMD_LINE"
su - devadm -c "$CMD_LINE"

I got RETURN_STATUS not equal 0

Why not?

I have copy this code:

brarchive -u / -p /oracle/DEV/102_64/dbs/initDEVarch.sap -save_delete -d util_file -r /oracle/DEV/102_64/dbs/initDEVarch.utl -k no -l E

and run on SAP server, it's OK.

and finally I restore everything ok.

Please help me.

[Nicolai]

Format the $CMD_LINE and executete as root the su - devadm -c "$CMD_LINE" command (you know what to look for).

I am not sure you can get the return status with "RETURN_STATUS=$?" because the command is executed in a new shell. The return value may be somthing else that return >0